• Report: #621054

Complaint Review: Phoenix University

  • Submitted: Wed, July 07, 2010
  • Updated: Wed, July 07, 2010

  • Reported By: Ms. M — Atlanta Georgia United States of America
Phoenix University
Phoenix, Arizona United States of America

Phoenix University is Unethical! Phoenix University, Axia College, Apollo Group Phoenix University are Unethical Scammers! Beware! Phoenix , Arizona

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This place is a rip off!  I was doing very well. I had maintaied a 3.0 average for the first year of attending.  Then, out of nowhere, Phoenix deposited almost 3,000 of my student loan money into my account. I went to the website to check my Pheonix Account.  There was a reciept fo the deposit which said "Refund".  I printed it and had it sent to my e-mail.  This was a blessing because I am a single mother and my son and I had been going through hard times.  Two weeks later I get a call saying it was a mistake, that it wasn't a refund, it was my tuition for my upcoming classes.  The money was nearly gone by then.  I explained the situation and sent them a copy of the reciept they had given me.   The say "so what"  " You should have known."  I pointed out that they  had never deposited money into my account with a reciept for "refund" in the past, and "how would I know".  I asked if there was something that could be done. They said "Pay out of pocket."  Like I said, I'm a single mother and can't do that.  I had to quit school and now face paying back $18000 for the year I attended.  I feel sick to my stomach.  These people are very unethical.  If an attorney is reading this:  They changed the information on my account after I complained, (because they know they made a mistake) but I sitll have the reciept they sent me and it is an Abdobe "unchangeable" file.  I would love to sue them!

This report was posted on Ripoff Report on 07/07/2010 11:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Phoenix-University/Phoenix-Arizona-/Phoenix-University-is-Unethical-Phoenix-University-Axia-College-Apollo-Group-Phoenix-Un-621054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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