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Report: #338263

Complaint Review: Photo Dynasty - Internet

  • Submitted:
  • Updated:
  • Reported By: Azle Texas
  • Author Confirmed What's this?
  • Why?
  • Photo Dynasty photodynasty.com Internet U.S.A.

Photo Dynasty Great advertised internet price on camera, hard sell on accessories, don't deliver if you don't order accessories Internet

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Checked prices online for a Canon S5 IS digital camera, Photo Dynasty had the best price and claimed to be a 5-star certified merchant. Ordered the camera online (supposed to be in-stock) on 06/06/08, got an email with the confirmation number and that the camera would be delivered to my address within 2-10 business days.

I receive a call on 06/09/2008 from Victor and this led to a hard sell for a bunch of accessories (batteries, memory card, extended warranty), seemed over priced, person on the phone was pushy and rude. I chose not to order the accessories and was told I could cancel the order if I did not want to wait for my camera for 6-8 weeks. I then received an email from Victor at Photo Dynasty on 06/09/2008 indicating that the camera was on back order, and will be in stock within 6-8 weeks.

Photo Dynasty's business practice is to advertise a very low price, do a hard sell on additional accessories, then fail to ship if you don't order the added merchandise.

I want the camera as purchased "New Canon S5 IS"and delivered as said in 2-10 business days.

Greg
Azle, Texas
U.S.A.

This report was posted on Ripoff Report on 06/08/2008 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/photo-dynasty/internet/photo-dynasty-great-advertised-internet-price-on-camera-hard-sell-on-accessories-dont-d-338263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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