- Report: #608257
Report - Rebuttal - Arbitrate
Complaint Review: Pinnacle Financial Group
Pinnacle Financial Group7825 Washington Ave. S. Suite 410 Minneapolis, Minnesota United States of America
Pinnacle Financial Group Persistant callers, like to talk over me, said I didn't know what I was talking about Minneapolis, Minnesota
*Author of original report: Thank you!!!
*UPDATE Employee: LTD Commodities To Help With Resolution
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I have talked to several different representatives 7 times this week alone. The first time I informed them that the bill in question was paid in February. Their response was ok have a nice day. The next day a call from them...told me I needed to get LTD commodities to verify.
So I called LTD commodities was told that they would send that over to them but they only sent out about once a week. I said ok. I then called Pinnacle and told them that they would receive the confirmation in about a week and a half (to give them time to receive it). Asked to not have any calls for about a week so that would give them time to get info. They said they couldn't do it because on an automated dialer.
The next day I got 3 calls. Again told them that they would receive the info from LTD. They said no they wouldn't because LTD doesn't do that. I said that I was told that they would and to give it a week. I called LTD again today and asked to make sure that they would send the info to them, and not to me, which they confirmed.
I called Pinnacle and told them the same thing again. within 15 minutes the MOST RUDE person that I have talked to yet came on the line and said just pay it. I said no....it's been paid. Can't you read the notes? he said yes but unless you send the info it's gonna stay in collections. I said fine, you will receive the info in about a week. he asked if I was gonna send it. I said, no LTD is sending it to you. He laughed and said, no they don't do that so you are gonna get a call every day. um, ok. I told him that at least it was job security for him.
This report was posted on Ripoff Report on 05/28/2010 01:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pinnacle-Financial-Group/Minneapolis-Minnesota-55139/Pinnacle-Financial-Group-Persistant-callers-like-to-talk-over-me-said-I-didnt-know-wha-608257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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