- Report: #1024505
Complaint Review: pioneer military loans
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| pioneer military loans 1033 s fort hoo st suite 400
killeen, Texas United States of America |
|
pioneer military loans My husband took out a loan with these people to get his truck fixed. We set the payments to be taken out of our account on the 15th of every month. Now they are saying we have 230 dollars in late fees killeen, Texas
*UPDATE Employee: Pioneer Customer Advocate Response...
*Consumer Comment: comment
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This report was posted on Ripoff Report on 03/06/2013 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/pioneer-military-loans/killeen-Texas-76541/pioneer-military-loans-My-husband-took-out-a-loan-with-these-people-to-get-his-truck-fixe-1024505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Pioneer Customer Advocate Response...
AUTHOR: Customer Advocate - Pioneer Service - (United States of America)
SUBMITTED: Friday, March 08, 2013
I apologize that there has been confusion about your account and that you feel our office representative was not able to assist or did not treat you in a courteous manner. Our company is committed to helping military families with their financial and financial education needs, and we work to always do so in a professional and respectful manner.
While I am not familiar with the specifics of your account or the incident you reference, I would encourage you to contact Justin H., one of our senior customer service representatives, at 1-800-538-4233 and he should be able to assist you.
Please be assured that Pioneer Services values you as a customer and appreciates your husbands continued service to our country, and the sacrifices you and your family make to protect our nation.
Customer Advocate
Pioneer Services a Division of MidCountry Bank
Good luck!
