- Report: #1090323
Report - Rebuttal - Arbitrate
Complaint Review: Pioneer North America, Inc
Pioneer North America, Inc1925 East Dominguez Street Long Beach, California USA
Pioneer North America, Inc iPhone 4/4S Running iOS 7 Incompatible With First Generation AppRadio Long Beach California
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I have an appradio 1 and I updated my iPhone 4S to iOS 7 and now when I plug my phone into the head unit it either freezes on the home screen I have an appradio 1 and I updated my iPhone 4S to iOS 7 and now when I plug my phone into the head unit it either freezes on the home screen or if it allows me to when I tap the apps icon on the head unit it freezes on a black screen and I have to hold the reset button to get it to do anything. I have paid so much for the head unit and to have it installed. A software update for app radio 1 is due, there are jut too many bugs and lack of functions that should be easily fixed with a firmware update, i've been considering buying an appradio 3 but lack of common decency with the customers have kept me from doing so. Your Desired Resolution: I would like a software update by 10-23-2013 or an trade in program for APPRADIO that is iOS 7 compatible as a trade off for the poor customer service that I have sadly received . Not a happy long term lifetime Pioneer customer here Regards Charles
This report was posted on Ripoff Report on 10/08/2013 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pioneer-North-America-Inc/Long-Beach-California-90810-1003/Pioneer-North-America-Inc-iPhone-44S-Running-iOS-7-Incompatible-With-First-Generation-A-1090323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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