- Report: #453098
Report - Rebuttal - Arbitrate
Complaint Review: Platinum Acquisitions, Inc
Platinum Acquisitions, Inc228 W. Lincoln Hwy #133 Schererville, Indiana U.S.A.
Platinum Acquisitions, Inc - Millionaire Entourage Total scam and lies! They will not refund! Schererville Indiana
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SO, after I cancelled on May 7, and specifically told them NOT to suddenly send out the package, they went ahead and sent it anyway. I had sent numerous emails at this point and they were all responded to by a Pat M. Monroe stating that nothing would be done until they received the package back. She also stated in an email that my refund would be issued THE DAY that they received the package back. They received the package back by USPS Priority Mail w/Delivery confirmation at 10:35am on Friday, May 15.
It is now May 18, at 5:00pm PST and I have sent over 50 emails asking where my redund is and no response. I have called their 800 number and it is just an answering service that say they can't transfer my call to Pat Monroe but they will send her and email.
The facts at this point are:
They initially sent me an email tracking number for someone else's package.
When I called and cancelled on May 7, and specifically told them not to send the package, they went ahead and sent it, lying about when it shipped. (I have to wonder that if I hadn't called and cancelled would a package have even been shipped?)
They sent an email stating that the refund would be issued the day that they received the package back.
They received the package back on May 15 and still no refund and no response at all to numerous emails and phone calls.
I am have copies of EVERYTHING and documentation of ALL emails to and from. I am presenting these to the bank to have the charges reversed and to the US Post Office for Investigation of Mail Fraud as they are shipping by US Mail. (This is exactly the reason why most scam companies ship by FedEx or UPS so they don't fall into the jurisdiction of the USPS).
DO NOT waste your time or money with ANYTHING that is from Platinum Acquistions!
This report was posted on Ripoff Report on 05/18/2009 05:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Platinum-Acquisitions-Inc/Schererville-Indiana-46375/Platinum-Acquisitions-Inc-Millionaire-Entourage-Total-scam-and-lies-They-will-not-re-453098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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