- Report: #1089908
Report - Rebuttal - Arbitrate
Complaint Review: Platinum Wigs
Platinum Wigs3041 commerce way Atlanta, Georgia USA
Platinum Wigs Platinum Wigs/Shay Ripped off. A $350.00 Wig fell apart after 3 weeks Atlanta Georgia
*Consumer Comment: bugs in the hair
*Consumer Comment: I love their wigs
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Please please take heed to this warning, this company will not send you a great product. They will not attempt to resolve any customer service issues and they lie and mislead you and any other parties involved to avoid rectifying your problem. i ordered a wig which the company described as high quality hair, paid Approximately $350.00 for the wig also purchased additional hair products. Total $440.00. Bought the wig on 7/26/13 ..the wig began to fall apart on or about 8/19/13 contacted company. They sent instructions already sent with wig. Contacted them again on or about 8/29/13 to report the wig fell apart. Returned wig..the company agreed to a one time repair option for free however upon finding that I filed a BBB complaint they withdrew that and lied about our conversation, claiming I never accepted that option. Lots of lies from these folks. So I searched the web and found multiple stories exactly as mine. This company is clearly selling faulty products and unethical practices.
This report was posted on Ripoff Report on 10/06/2013 04:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Platinum-Wigs/Atlanta-Georgia-30354/Platinum-Wigs-Platinum-WigsShay-Ripped-off-A-35000-Wig-fell-apart-after-3-weeks-Atla-1089908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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