- Report: #1049583
Report - Rebuttal - Arbitrate
Complaint Review: play.playphone.com
play.playphone.com unauthorized charges, no services rendered Internet
*General Comment: PlayPhone ripoff
*UPDATE Employee: Response from PlayPhone
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I just got off the phone with ATT asking about a mysterious $10 charge that has been on our bill for the past few months. I call about it every month to have it removed and ask different service reps to give me more information about the charges. They never told me it was a subscription and I didn't think to ask because I NEVER SIGNED UP FOR ONE.
I never recieve any conclusive information. Today, I had them remove it and block our phones from being billed by third party charges in the future (unless authorized with a private pin #). I didn't know we had that option before.
Short story; play.playphone.com has been charging my family $10/month. Their "services" were never asked for OR rendered in any way. I never recieved any texts or emails to any of our phonelines indicating that we had any kind of ringtone/gaming subscription. Complete and utter bullsh*t.
What a horrible scam.
I called the MMA to complain since I was unable to find contact information for play.playphone.com. After being on hold to give a complaint to a representive for several minutes, I was disconnected. Rather than call back and have it happen repeatedly, I decided to leave a report here. I hope this helps someone keep play.playphone.com stay OUT of their pockets.
Dispicable, disgusting company.
This report was posted on Ripoff Report on 05/09/2013 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/playplayphonecom/internet/playplayphonecom-unauthorized-charges-no-services-rendered-Internet-1049583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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