- Report: #779999
Complaint Review: plimus.com
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| plimus.com 142 N. Milpitas Blvd. #435
Milpitas, California United States of America |
|
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*UPDATE Employee: Plimus - Refund Resolution
*UPDATE Employee: Plimus Response
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This report was posted on Ripoff Report on 09/22/2011 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/plimuscom/Milpitas-California-95035-4401/plimuscom-yaniv-cohen-plimuscom-scamplimuscom-alertplimuscom-review-Milpitas-Calif-779999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Plimus - Refund Resolution
AUTHOR: stephanie_plimus - (USA)
SUBMITTED: Tuesday, November 08, 2011
This is Stephanie again. Since I never heard from you, I went into our system today and searched every transaction of tubechanneldoctor.com until I found yours. I wanted to make sure that your order had been successfully refunded, as per your request. From the order details, it looks like a refund for $19.00 was issued back to your credit card on October 6th. As soon as we became aware of your dissatisfaction with the product, we quickly and pro-actively refunded your money. Actually, thanks in part to your post on this site and others like it regarding this vendor, we realized the tactics they were using to charge their customers with hidden subscription terms, and we suspended this vendor from using our platform. If you have any questions, please don't hesitate to reach me at 408-454-5699.
#2 UPDATE Employee
Plimus Response
AUTHOR: stephanie_plimus - (USA)
SUBMITTED: Tuesday, October 18, 2011
I am the product marketing manager here at Plimus, and I am happy to help you with any refund issues you may have. Please feel free to contact me at skype id: stephaniek.plimus or via phone at 408-454-5699 (site rules don't allow me to sign my name or include an email address), but a quick Google search of stephanie product marketing manager Plimus should yield my email address. I look forward to hearing from you soon.
