- Report: #1080362
Report - Rebuttal - Arbitrate
Complaint Review: Plygem Premium Windows
Plygem Premium WindowsWexford, Pennsylvania USA
Plygem Premium Windows Warranted by Great Lakes Window, Inc.Warranty Services Neither Ply Gem nor local contractor (Conte Remodelers, LLC of Marion, Ohio will honor their warranties. Wexford Pennsylvania
*UPDATE Employee: Customer Confusion after 20 years !
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Neither PlyGem Premium Windows nor the local contractor, Conte Remodelers, LLC in Marion, Ohio would honor their warranties. Ply Gem claims a lifetime warranty on their windows, but Conte told me that a lifetime warranty in Ohio means 8-years. REALLY?? Window in question oozed brown substance and condensation between double glass. It got to the point that I could no longer see through the window. I sent Ply Gem Warranty Services photos and copies of both their warranty and Conte's warranty. Apparently they have no intention of honoring warranties. I paid another contractor to replace window. There are companies and contractors that stand behind their products and their work, but Ply Gem and Conte are not among them.
This report was posted on Ripoff Report on 08/29/2013 09:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Plygem-Premium-Windows/Wexford-Pennsylvania-15090/Plygem-Premium-Windows-Warranted-by-Great-Lakes-Window-IncWarranty-Services-Neither-Ply-1080362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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