- Report: #1108808
Report - Rebuttal - Arbitrate
Complaint Review: PNC Bank
PNC BankUSX Tower, 600 Grant Street, Pittsburgh, PA 15219 Pittsburgh, Pennsylvania USA
PNC Bank Overdraft fees on paid items Pittsburgh Pennsylvania
*Author of original report: Not really
*Consumer Comment: Not Quite..
*Author of original report: Agreed, far from common practice
*Consumer Comment: Happened to me too
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Yesterday I had four transactions clear my account, all paid and with a positive balance at the end of the business day. I have two pending transactions and two deposits that will post Monday, with the already pending deposits more than enough to cover the pending transactions. They will occasionally, but not always, credit pending deposits on Saturday so I logged in this morning to check my balance online. To my shock, I have $36 NSF fees pending for each of the four items paid yesterday. I just got off the phone with customer service. According to them, they have the right to charge NSF fees for paid (not returned or overdrafted, paid) items because the pending check card transactions count against my balance, but the pending deposits do not have to be counted. I was also told that even if I deposit enough to cover the two pending transactions plus $148 in NSF fees already charged, I will still be charged $72 in NSF fees for the pending transactions on Monday because my account was negative (due solely to their fees) while they were pending as well as $21 in daily overdraft fees at $7 per day, bringing my total in NSF fees for 6 items that were neither overdrafted nor returned to $241. I am bank shopping first thing Monday, this is ludicrous and abusive!
This report was posted on Ripoff Report on 12/21/2013 07:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/PNC-Bank/Pittsburgh-Pennsylvania-15219/PNC-Bank-Overdraft-fees-on-paid-items-Pittsburgh-Pennsylvania-1108808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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