- Report: #1116455
Report - Rebuttal - Arbitrate
Complaint Review: PNZ Management Services Inc
PNZ Management Services Inc353 Sweetman’s Lane, #102 Perrineville, New Jersey USA
PNZ Management Services Inc, Pat Necerato, TotalAutoPilot.Com PNZ Management Inc.- Total Auto Pilot - FRAUD & DECEPTION - BUYERS BEWARE Perrineville New Jersey
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Purchased a service with TotalAutoPilot.Com for lead generation, search engine marketing and web services. The services were partially rendered. Yes, this company, run by Mr. Pat Necerato, did furnish 4-5 page web sites and provided videos, however, viewing the traffic to this site resulted in zero traffic. Upon allowing the program to work it's illustrious magic our management discovered that not a single referral was made by this program. Not a single call came in for a new patient with this program.
Problems with PNZ Management Services Inc. included: poor communication with the Account Executive, a Switch Board that had obvious caller ID that was used effectively by PNZ to close their sales, but was later used to avoid calls from us.
Doctors at practice were not pleased with the services and asked for a refund. Upon stating the word "refund", our Account Executive was no longer working at PNZ Management Services, and a new A/E filled in who did take set up a time and date to discuss but stated that their services have all been fulfilled. We had requested to speak with the principal, Pat Necarato and at this time PNZ Management Services ignored our requests and calls.
The principal of PNZ (Pat Necerato), over promises and does not deliver.
We used our iphones in recording videos (with audio) in placing calls to PNZ Management and cancelled our service. We also placed emails to cancel our service and we received a reply back confirming our request stating that the service has been deactivated upon our request and that we will NOT be charged.
However, the fraud here is that they do in fact charge the credit card at $500+ a month.
They cover their bases with the credit card company by throwing the site back up and they can then charge the credit card indefinitely. Finally, after hours upon hours of discussions with the creditor and its fraud division, the card account had to be completely closed in order to stop the recurring monthly fee. We were very upset for having wasted so much time and capital into this highly deceptive dental marketing program by PNZ Management Services Inc.
We have done extensive research on PNZ Management Services Inc.
Our research has discovered that the company is a New Jersey Corporation that registered with the State of New Jersey in 2006.
Since their launch in 2006:
07/23/2008 - RipOffReport Filing
11/11/2008 - RipOffReport Filing
01/30/2008 - RipOffReport Filing
07/31/2008* - Better Business Bureau Complaint Registered - Problem with product/service
09/12/2012* - Better Business Bureau Complaint Registered - Problem with product/service
12/13/2012* - Better Business Bureau Complaint Registered - Problem with product/service
04/24/2013* - Better Business Bureau Complaint Registered - Problem with product/service
09/21/2013* - Better Business Bureau Complaint Registered - Problem with product/service
This is the complaint that was registered on 09/21/2013:
Complaint: I have repeated called and sent messages to cancel my account and no one has returned my call. This company is still in business because they are charging my account using PNZ Management. They have however changed their name/started another business. It called drivingforce.com. Their telephone number is correct, at least that's what they are advertising and answering.
Desired Settlement: Cancel the account and credit my account.
BBB's Final Determination: Business is out of business.
* The BBB specified that the 5 complaints filed had this status: BBB was unable to locate business to process complaint (5 complaints)
* * BUYERS BEWARE of PNZ Management Inc. Doing Business As:
It is such a shame that Mr. Pat Necerato screened our calls, refused our calls, and played all these games of manipulating the system to garnish sales from our credit card company.
Worst of all, we are by no means, an isolated case or an outlier.
This report was posted on Ripoff Report on 01/17/2014 05:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/PNZ-Management-Services-Inc/Perrineville-New-Jersey-08535/PNZ-Management-Services-Inc-Pat-Necerato-TotalAutoPilotCom-PNZ-Management-Inc-Total-1116455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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