• Report: #1011397

Complaint Review: pokerstars

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  • Submitted: Sat, February 09, 2013
  • Updated: Sat, February 09, 2013

  • Reported By: archrandy — Barrie Ontario Canada
pokerstars
Internet United States of America

pokerstars they wont cash me out Internet

*General Comment: pokerstars

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pokerstars have frozen my account saying i am playing from the U.S. when they know i live in canada and when i asked the to just give me my money back that is in my account they refuse giving me all this bs  about sending them all this information, they didnt have a problem taking my money.

This report was posted on Ripoff Report on 02/09/2013 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/pokerstars/internet/pokerstars-they-wont-cash-me-out-Internet-1011397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

pokerstars

AUTHOR: mrphil - (Philippines)

i understand your situation - i have played on every major poker site out there - it is standard procedure for documentation to be requested when cashing out for the first time its actually a legal requirement - pokerstars is in fact the fairest site out there they are extremely ethical and have the most stringent fair play policy
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