- Report: #1117514
Report - Rebuttal - Arbitrate
Complaint Review: pony powersports group
pony powersports group5370 westerville rd. westerville, Ohio USA
pony powersports group ironpony, ironpony motorsports 11.00$ for ngk regular spark plugs,EACH westerville Ohio
*REBUTTAL Owner of company: Iron Pony Response - unable to verify customer
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these clowns were trying to charge me over 11.00 $ a piece for regular ngk spark plugs.nice try.they say they have the tires in stock when you call,then you get there and pull out the c card and all of a sudden whoops,we dont have those tires.another nice try.it took them 18 days to put on a sprocket cover,yes 18 days.it is a 65$ part,that is held on with 4 bolts,thats it.oh we have to order that part it will take a while.there were over 100 new sprocket covers on e-bay with fast shipping.bought a shift sock there and it fell apart in 2hrs of riding.45$ for a headlight bulb,the blue tip just fell off in less than 3 days.went to advanced auto got one for 12.00$ has lasted 1 year.why 3-4 different names for the same store?2 new tires cost less than the labor,and hidden service fees,to put them on.they sell junk at very high prices.everyone who rides deserves to have great tires on their bike,just for safety,the prices they charge for labor and tires is why so many people are riding on unsafe tire.profits before safety.most riders cant afford new tires and all the scam labor charges.lucky i found a real mechanic that charges me less than half on everything,because iam a great customer.at pony powersports iam just a credit card.they charged me over 500.00$ for the sprocket cover and a new front tire.the tire wore out in 6 months on the right side.do not buy from there.you can find everything online at half the price,and it wont be outdated overpriced dusty parts.500$ and they did not even attempt to tighten by chain.just sad.no one seems to be in charge.look at the service board and rates for bikes,then look at the labor charges,you will run out of the store,yelling THIEF,THIEF..if your in the market for a hart and huntington sweatshirt,what was that 8 years ago.then this antique store is for you.bring your wallet and a second mortgage you will need it.as for me ,never again.trust me you will have buyers remorse before you leave the parking lot.oh yea,the speedbumps in the parking lot will rip the underside of your bike apart.they werent smart enough to put in real speedbumps.just huge and high ones that tear your bikes bottom up.its o.k. though just pull it around to our service bay,it should only take 18 days or so.sorry it will take longer than 18 days we need to order a left handed monkey wrench,we dont have one in our downstairs attic.
This report was posted on Ripoff Report on 01/22/2014 05:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/pony-powersports-group/westerville-Ohio-43081/pony-powersports-group-ironpony-ironpony-motorsports-1100-for-ngk-regular-spark-plugsE-1117514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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