- Report: #893779
Report - Rebuttal - Arbitrate
Complaint Review: poolsupplies.com
poolsupplies.com574 Main Street Tonawanda, New York United States of America
poolsupplies.com Leisure Living BUYER BEWARE IF YOU NEED TO RETURN AN ITEM Tonawanda, New York
*Author of original report: BUYER BEWARE
*UPDATE Employee: Final Resolution UPDATED
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Then I bought a Dirt Devil automatic pool cleaner. It would work for 10 minutes then lose suction etc etc. I called the company and they sent fed ex to pick up for a return. 2 weeks and numerous phone calls later still no refund.
Then one day Fed Ex redelivers the same pool cleaner back to me. UNREAL. Funny part is, they never opened m pump when I returned it. I know this because of the way I packed it. There is no way they opened this to "test" it and magically repacked it the same way.
Long story short, I called my bank and disputed the charge..the bank issued a refund. This company has great prices and I thought I finally found a great, reputable company..NOT! BUYER BEWARE..BUYER BEWARE..BUYER BEWARE!!!
This report was posted on Ripoff Report on 06/06/2012 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/poolsuppliescom/Tonawanda-New-York-14150/poolsuppliescom-Leisure-Living-BUYER-BEWARE-IF-YOU-NEED-TO-RETURN-AN-ITEM-Tonawanda-New-893779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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