• Report: #1068827

Complaint Review: portfolio recovery associates

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  • Submitted: Sun, July 21, 2013
  • Updated: Sun, July 21, 2013

  • Reported By: dumbasshillbilly — loxley Alabama
portfolio recovery associates
120 Corporate Boulevard Norfolk, VA 23502 norfolk, Virginia USA

portfolio recovery associates harassing phone calls, constant phone calls, debt collector, norfolk Virginia

*Consumer Comment: Comments

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Portfolio Recovery Associates is a debt collecion agency. This company has called my home phone number almost every single day for many, many months and even though I have written them two letters asking them to stop calling, they continue to call. I even filed two complaints with the Do Not Call Registry.

I am unemployed and cannot pay whatever debt it is that this company is calling about and in fact, I have no idea what they are calling about. They won't tell me why they are calling, all they say is, "It is about a debt". Well no kidding. Can you be any more vague?


I'm sure the phone calls are computer generated because they come in so frequently but as I stated above, I wrote two letters to this company asking them to remove my number from the system. No matter how many times they continue to call it won't make me want to send them money. [continued below]....


Thankfullly my phone has a call block feature and the phone only rings once when blocked calls come in. I can still see who's calling though.

Collection agencies serve a purpose and I have no problem with that but I DO have a problem when I ask nicely to stop calling me and they don't.

This report was posted on Ripoff Report on 07/21/2013 07:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/portfolio-recovery-associates/norfolk-Virginia-23502/portfolio-recovery-associates-harassing-phone-calls-constant-phone-calls-debt-collector-1068827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: Robert - ()

First a few things..if you have so many debts that you don't even know what debt they are calling about you first need to get your finances under control.  Regardless if you think you can pay them..you need to know where you stand.  Next..of course they have a job to do.  But it appears that you have never actually talked to them..only let them leave a message.  They will not give you specifics on a Message.  So if you really want to know you must actually talk to them.  If that requires you to call them..then that is what you need to do.

Now, they also must obey the laws and regulations.  But the Do Not Call Resistry is not one of them.   One of these regulations is the Fair Debt Collections Practices Act(FDCPA).   It states that if you request that they no longer contact you by phone, they must honor that request.  It won't stop them from taking other action..just calling you.  If they fail to comply you can actually turn around and sue them for up to $1000 in Statutory Damages as well as court costs in Small Claims Court.  But there is a bit of a caviat you need to be aware of.  They may decide to sue you as well, and if they can prove the debt is valid you may have a judgement placed against you giveing them more rights to collect.  Possibly but not limited to Attaching your Bank Accounts.

In order to show that you requested them to no longer contact you. You must send them a Certified Letter with Return Receipt.   You can search the Internet for "Cease Contact" Letters to get some templates.  The imporant item here is to be sure to not sign the letter..just type your name. 

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