• Report: #1098242

Complaint Review: potato express

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  • Submitted: Sat, November 09, 2013
  • Updated: Sat, November 09, 2013

  • Reported By: kenneth sapyta — chicago Illinois
potato express
, Select State/Province USA

potato express ontel products the check out process is designed to not show you the final costs until you have already placed the order. I placed an order that should have cost a total of $11. when I checked out the total was $26. It tells you their is free shipping but what they don't say is that you have to sign up to a add agency that will flood your email with offers to get the free shipping, it is an after the fact offer. illinois

*Consumer Suggestion: Here's what I found on their website, just below and to the left of the order form...

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 Their deseptive tactic of not showing the final cost of your purchase till after you have already placed the order is a shamm.

I placed an order for what should have been a total of $11. and when i was finished I was billed $26. Their website is designed in a way as to not show you the total costs until it is to late. Then their is no customer service # or even a webpage to find it. It is a travesty that this is allowed and not reviewed by an official service of the government.


This report was posted on Ripoff Report on 11/09/2013 07:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/potato-express/Select-StateProvince/potato-express-ontel-products-the-check-out-process-is-designed-to-not-show-you-the-final-1098242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Here's what I found on their website, just below and to the left of the order form...

AUTHOR: Ken - ()

 and it wasn't even "fine print".

"OFFER DETAILS: For a limited time only, Potato Express is just $10.00 plus $6.99 shipping and handling, and, with today’s special offer, we will include the recipe guide and FREE Super Slicer as our gifts to you.  The best part is, when you order today, we will double your order for FREE, Get a Second Potato Express & recipe book just pay the separate shipping and handling of $6.99. We are so confident you’ll love Potato Express that we back it with a 30 day money back guarantee.  If you find Potato Express is not for you, simply return it in 30 days, and we’ll give you a refund, no questions asked"

$10 + $6.99 + $6.99 equals $23.98 + $1 web ordering fee...also stated in same area for a total of about $25.00.

I didn't even fill out the order form and knew this...you must have somehow missed it.

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