• Report: #1111943

Complaint Review: PowersportsMax

  • Submitted: Tue, December 31, 2013
  • Updated: Tue, December 31, 2013

  • Reported By: cgwife00 — Lusby Maryland
9448 Rush St South El Monte, California USA

PowersportsMax Rip Off Company with very poor and rude customer service El Monte California

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Purchased a dit bike for my 7 year old from "Santa"  Day 1 the kill switch broke.  My husband repaired.  Day 2 the pull start broke, again, my Husband repaired.  Day 3 the motor completley locked up and seized.  I contacted Power Sports Max and was advised by the very rude agent that I had to remove the motor from the bike and mail to them at my expense and they would determine if the problem was cause by me or if it was a defective motor.  I asked to speak to a Supervisor and was told he was the Supervisor.  I told him that I did not know how to remove a motor.  He told me to "you Tube" it.  I told him I was not bringing the bike inside with gasoline in it.  I also told him it was illegal to mail "hazordous material" through the mail.  He advised me that was my problem.  I then asked again to speak to a Supervisor and this time was told he was not there.  This company is a joke and sells junk and does not stand behind their products.  I have filed a complaint with the BBB but I am sure nothing will be resolved.  DO NOT BUY FROM THIS COMPANY!!!!

This report was posted on Ripoff Report on 12/31/2013 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/PowersportsMax/El-Monte-California-91733/PowersportsMax-Rip-Off-Company-with-very-poor-and-rude-customer-service-El-Monte-Californ-1111943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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