- Report: #1138521
Report - Rebuttal - Arbitrate
Complaint Review: PPL ELECTRIC UTILITIES
PPL ELECTRIC UTILITIES827 HAUSMANN RD ALLENTOWN, Pennsylvania USA
PPL ELECTRIC UTILITIES RIPPING ME OFF WILKES BARRE Pennsylvania
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I JUST RECENTLY RECEIVED MY FIRST BILL FROM PPL AS I JUST MOVED TO WILKES BARRE PA ON 3/1/14 AND TO MY SHOCK AND SURPRISE MY FIRST ELECTRICAL BILL WITH PPL IS $1,014.17, I CALLED TO FIND OUT WHY THIS OUTRAGOUS BILL AND THE CUSTUMER SERVICE REPRESENTATIVE THAT ANSWERED STATED "WELL THATS YOUR BILL EVERY MONTH", NOW THERE IS NO WAY IN HELL I COULD HAVE RAN UP AN ELECTRICAL BILL FOR OVER $1,014.17 A MONTH, I AM NOT RUNNING A RESTAURANT OUT OF MY HOME, I AM SINGLE MOTHER OF 2 ON A FIX INCOME, THEY TOLD ME ON THE PHONE THAT MY METER WAS UPDATED AND THAT I HAD A SMART METER, THE METER THAT IS CURRENTLY ON MY PROPERTY IS AN ANALOG METER, SO I DONT KNOW WHERE THEY GET IS AN UPDATED SMART METER, I ASKED TO HAVE SOME ONE CHECK THE METER AND THEY TOLD ME IF I WANTED SOMEONE FROM PPL TO COME CHECK THE METER OR PERHAPS CHANGE IT I WOULD HAVE TO PAY MONEY OUT OF MY POCKET TO HAVE THEM JUST CHECK OR CHANGE THE METER, I HONESTLY THINK THAT METER NEEDS TO BE REPLACED AND CHECKED FOR PROPER SERVICE, PPL IS NOT GETTING AN ACTUAL METER READING, THEY ARE ESTIMATING MY USAGE AND MAKING IT SEEM LIKE IS AN ACTUAL READING, I AM CALLING EVERYBODY THAT WOULD HEAR ME AS I FEEL THEY ARE RIPPING CUSTOMERS OFF. IF ANYBODY KNOWS OF A NUMBER OR PERSON TO CALL FEEL FREE TO LEAVE ME THAT NUMBER AS I KNOW FOR A FACT I DID NOT SPEND $1014.17 IN ONE MONTH.
This report was posted on Ripoff Report on 04/13/2014 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/PPL-ELECTRIC-UTILITIES/ALLENTOWN-Pennsylvania-18104/PPL-ELECTRIC-UTILITIES-RIPPING-ME-OFF-WILKES-BARRE-Pennsylvania-1138521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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