- Report: #717758
Report - Rebuttal - Arbitrate
Complaint Review: prado e-cigarettes
prado e-cigarettesInternet United States of America
prado e-cigarettes did not provide terms and conditions,automatically set up 2 accounts, in 3 weeks took $599.80 scottsdale, Arizona Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
unknown to me, they had already started draining my account. they set up 2 accounts(i only ordered 1),, so in three weeks time they cleaned me of $599.80. the only thing that i ever received was contents of 2 e-cigs and 10 cartridges. again, no terms, etc. also, i was unaware of a 14 day trial limit.
i called their customer support and wanted to return, at which time they said i had exceeded the trial period, then and only then did i learn of a 14 day trial period.again, i called their customer support and got indignant with the person that i was trying to understand.
after a long and heated conversation, i wound up getting my rma numbers for BOTH accounts. after many threats of class action and attorney-- guess what? last week, i was shocked to find that half of the money had been returned to my account. i'm not stopping until i get it all back. i also sent a hand written letter to the super and taped it to the box that i returned. i think that was more help than anything.
for those who can't find the address it is as follows:14301 n. 87th street
i don't have the zip. good luck!!!
This report was posted on Ripoff Report on 04/14/2011 09:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/prado-e-cigarettes/internet/prado-e-cigarettes-did-not-provide-terms-and-conditionsautomatically-set-up-2-accounts-717758. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.