• Report: #939700

Complaint Review: precision induction cooktop

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  • Submitted: Tue, September 11, 2012
  • Updated: Fri, September 14, 2012

  • Reported By: dav ripped — gardner Illinois United States of America
precision induction cooktop
1755 n. butterfield road libertyville il. 60048 libertyville, Illinois United States of America

precision induction cooktop nuwave pic did not send what was ordered and will notcomunicate through customerservice to rectivy problem with order libertyville, Illinois

*UPDATE Employee: Company Reply

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NUWAVE PIC OR PRECISION INDUCTION COOKTOP IS A RIP OFF THEY DONT DO WHAT THEY SAY WHEN A PERSON PLACES A ORDER BUT WILL CHARGE YOU FOR THE COMPLETE ORDER AND ONLY GET PARTIAL ORDER DELIVERED.

CUSTOMER SERVICE WILL NOT ANSWER PHONE, I BELEIVE WE ARE BEING RIPPED OFF SOMEBODY HAS TO GO AFTER THIS FRAUD COMPANY

LETS HEAR IT FROM OTHERS THIS COMPANY HAS RIPPED OFF

This report was posted on Ripoff Report on 09/11/2012 02:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/precision-induction-cooktop/libertyville-Illinois-60048/precision-induction-cooktop-nuwave-pic-did-not-send-what-was-ordered-and-will-notcomunica-939700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Company Reply

AUTHOR: Hearthware Becky - (United States of America)

My name is Becky and I am the Social Media Marketing Manager at Hearthware, producers of the NuWave PIC. We are sorry to learn that you are unhappy with your purchasing experience but we assure there is no scam at play. Charges are not processed for backordered items until items are ready to be shipped. It is true that some of our tools have been on a temporary backorder but we are quickly resolving those issues. If you feel you are missing product, please feel free to send an email with your order information to facebook@hearthware.com and we will be happy to work with Customer Service to provide you a status.
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