Complaint Review: Precision Induction Cooktop - Libertyville Illinois
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- Author Not Confirmed
- Precision Induction Cooktop 1755 N Butterfield Road Libertyville, Illinois USA
- Phone: 855-742-2665
- Web: precisioncooktop.com
- Category: Kitchens
Precision Induction Cooktop Libertyville IL Advertised a Buy One Get One Precision Induction Cooktop - received only 1 cooktop - no mention of the 2nd cooktop Libertyville Illinois
*Author of original report: NuWave B1G1
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So disappointed - order the Precision Induction Cooktop from the website precisioncooktop.com - it was the same as what is advertised on television. Online and on television the cooktop was advertised as a Buy 1 Get 1 cooktop - to me that would be 2 cooktops. The shipping and handling cost was very high - $32.90.
Today it arrived - it was a quick delivery of 1 week. I received one light weight box - in the box was one cooktop - no mention of a second cooktop. On the invoice - there was no mention of a 2nd cooktop.
Unfortunately I did not know anything about Ripoff Report.
Fraud fraud fraud
Kathryn
Calhoun Kentucky
This report was posted on Ripoff Report on 03/28/2014 04:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/precision-induction-cooktop/libertyville-illinois-60048/precision-induction-cooktop-libertyville-il-advertised-a-buy-one-get-one-precision-inducti-1134553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
NuWave B1G1
AUTHOR: Kathryn - ()
SUBMITTED: Wednesday, April 02, 2014
I received this from the company:
In regards to your email I pulled up your order and I do apologize but you didn’t purchase the 2nd PIC. When you place your order online you were able to add on the 2nd PIC for free you just needed to pay an additional shipping fee. This is a onetime offer done online only, sorry for the inconvenience. We do make it very clear in the infomercial and website you need to pay the shipping fee in order to receive the 2nd PIC.
clearity was not good on the site or the television advertisement.
In futher emails there is NO WAY that I will be able to get the B1G1 as it was a one time offer - and I didn't follow the rules that were either not stated clearly at any rate I missed that part.
Try to return it - and so far that has been impossible.
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