• Report: #696432

Complaint Review: Preferred Homecare & Invacare Corporation

  • Submitted: Thu, February 17, 2011
  • Updated: Thu, February 17, 2011

  • Reported By: Ralph — Phoenix Arizona United States of America
Preferred Homecare & Invacare Corporation
5706 W Missouri Ave Glendale, Arizona United States of America

Preferred Homecare & Invacare Corporation Preferred Homecare of Glendale AZ This medical supply company has sent me 5 defective Invacare Oxygen Concentrators and wrong supplies for them and has refused to provide a brand new working Invacare Oxygen Concentrator & the correct Glendale Arizona

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The Preferred Homecare of Glendale and Mesa Arizona and Invacare Oxygen Equipment Manufacturer have sent me out 5 Defective Invacare Oxygen Concentrators models Platinum XL and
Prefecto 2 along with my home fill oxygen compressor and the wrong Oxygen Supply Lines and Nasal Cannulas and I am on 24/7 Oxygen and have called them repeatedly to no avail,nor did a
Complaint to the Phoenix Better Business Bureau of which Preferred Homecare is a member didnot
do any good and I have also filed a number of formal grievances (compliants) with my HMO,Mercy Care Advantage as well. I have also contacted Arizona Adult Protective Services on this matter as it
also maybe violating the law,concerning Elderly Abuse,Neglect,and Exploitation as well. And even when I contacted the Oxygen Concentrator Machine Manufacter Invacare Corporation of Elyria Ohio
One Invacare Way zip 44036-2125 telephone 800-333-6900 or 800-832-4707 and got the run around as well. Preferred Homecare has repeatedly lied to me,to Mercy Care Advantage HMO and
keeps trying to claim there is no problems with the machines,even though I have a ton of oxygen
tubing with inch long strands of water in them and even in the cannulas as well. This is a very dangerous situation that can easily even kill me or someone else using this defective oxygen equipment and which is also NOT Ul listed. Any and all help to resolve this matter is badly needed.

This report was posted on Ripoff Report on 02/17/2011 07:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Preferred-Homecare-Invacare-Corporation/Glendale-Arizona-85301/Preferred-Homecare-Invacare-Corporation-Preferred-Homecare-of-Glendale-AZ-This-medical-s-696432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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