- Report: #227233
Report - Rebuttal - Arbitrate
Complaint Review: Preferred Photo.com
Preferred Photo.com337 E 89th St Brooklyn, New York U.S.A.
Preferred Photo.com ripoff Brooklyn New York
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I ordered a camera body online through their webpage (around $500). The next day they send me an email asking me to call and confirm my order. I call and a salesman trys to get me to buy accessories making it seem like they were included in the price. Then they call me saying that my debit card was declined. I call the bank and the bank says they tried to authorize a purchase for 1795 which is over my daily limit. I call the company and ask them to take off all extras. Next time I check my bank account they had charged me $1259 and shipped out the camera and accessories. I called to get a RMA for the item and they said they had to charge me 25% restocking fee. When earlier over the phone I was told initiallythat it was a 5% fee. Also, the webpage advertises are 21 day satisfaction guerrantee but later when getting the RMA they said I had to have it sent back in 7 days. Also, they told me that they didn't believe that the salesman lied to me about the amount. In addition they kept trying to give me a $200 discount incentive to keep the item. I am contacting my bank to dispute the amount they have charged. Please do not give this company your business.
Los Angeles, California
This report was posted on Ripoff Report on 12/26/2006 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Preferred-Photocom/Brooklyn-New-York-11236/Preferred-Photocom-ripoff-Brooklyn-New-York-227233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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