• Report: #1113840

Complaint Review: Premier Fitness

  • Submitted: Wed, January 08, 2014
  • Updated: Wed, January 08, 2014

  • Reported By: p*#&edoff — Mississauga Ontario
Premier Fitness
3100 Dixie Rd. Mississauga, Ontario Canada

Premier Fitness/ Mississauga Family Fitness/ Wynn Fitness Fraudulent charges! Mississauga Ontario Canada

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Joined Premier Fitness several years ago. Was immediately unhappy with the service and quality of gym equipment ... machjnes were often in disrepair and staff was ignorant and not at all helpful.

Read my contract thoroughly and saw that they were required to give me 90 days written notice before my 1 year contract was up, so that I could decide whether to continue my membership. I had already decided that I would not and waited for my notice to arrive. It never did! This is not just company policy, it is the law here!

I went in after I realized they had begun to charge me beyond the end of my contract ... asked for a cancellation and was assured it would be done. It never was!



Charges continued . [continued below]....

....... after many telephone conversations, and no results, I cancelled the card they were charging. Many months later started getting calls re unpaid membership fees! Then calls from a collection agency! Some time during all of this, the gym had changed hands and was now "Mississauga Family Fitness" Had to deal with these people now who tried to tell me they had taken over for Premier Fitness and according to their records none of my payments had ever been made!!! 



Obviously I gathered all of my relevant credit card statements and went over there!! I left copies of all my statements and a letter saying in no uncertain terms that I did not want membership with that club and that they needed to stop charging me immediately! Kept copies for myself of course! That was well over a year ago. I stopped hearing from the club and credit companies. Then I had one last ditch attempt to extort money from me in the form of an e-mail from them several months ago!! Tried to tell me AGAIN that I owed them over 1000 dollars!!! I called back and made it clear that I would never psy that money and told them why!



Well, turns out it's not over! This club closed their doors overnight in October 2013. I found a statement online from the club that they had written to a local tv station that was investigating the closure for members. Their statement said that they had closed because of an issue with their landlord (not paying their rent maybe?) and that they had made arrangements with Wynn Fitness down the street to honour their memberships in the meantime. Well guess who started charging me then? Arrrgh!!!



And these charges started showing up on my online credit card account ... with charges attempting to be made against the card I had cancelled years ago! Reported it as fraud to my credit card company who is currently dealing with Wynn Fitness. I have also reported Wynn Fitness to the Better Business Bureau ... this better be fixed soon! Btw ... the Wynn Fitness that is charging me isn't even the one in my city! No way I would have anything to do with them!

This report was posted on Ripoff Report on 01/08/2014 08:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Premier-Fitness/Mississauga-Ontario-L4Y2A6/Premier-Fitness-Mississauga-Family-Fitness-Wynn-Fitness-Fraudulent-charges-Mississauga-1113840. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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