Complaint Review: Premier series - Addison Texas
- Premier series P. O. Box 1628 Addison, Texas USA
- Phone: 1-877-693-9089
- Web: fulfillment.mymemberinfo.com
- Category: Health Insurance
Premier series Unified caring association freedom series Sold me health insurance and led me to believe I would be covered by affordable care act. Addison Texas
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I sent out request for affordable health insurance on internet and I received call back from Premier insrance. I made it very clear I needed health insurance that would be covered by ACA. Salesman assured me was a licensed insurance agent and I would not need to sign up for coverage through the ACA as I would have to pay for other people having babies and so on. He also signed me up for vision and dental and charged me fees involved. I received an email after transaction and saw in small print that it was not covered by ACA. However, I didn't think much about it because he assured me I wouldn't need anything else. A week went by and I decided to call them back. Salesman was not in office and they forwarded me to customer service who straight out told me I was not covered.
As this made me completely upset, I was very confrontive and demanded my money back asAp. It became an arguing match and I was hung up on. i tried to call back immediately and was told she hung up on me by accident. she then put me on hold and never came back on line. I attempted to call back several times and phone went immediately to hold and it was never picked up. I've since called my credit card company to see about getting a refund and I'm in that process. I recently quit my job and opened own business so was trying to locate affordable insurance within 3 months. If I had continued to be unaware of this deceit, I would have been at risk of having to pay a fee. This company needs to be held accountable for their fraudalant acts.
This report was posted on Ripoff Report on 03/15/2016 06:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/premier-series/addison-texas-75001-1628/premier-series-unified-caring-association-freedom-series-sold-me-health-insurance-and-led-1293917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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