Complaint Review: Premiere Cancun Vacations - Cancún Quintana Roo Other
- Premiere Cancun Vacations Blvd. Kukulcan Km. 7 S/N L-28 Internacional Plaza Cancún Quintana Roo, Other Mexico
- Phone: 1-800-961-8354
- Web: www.mypremiervacations.com/
- Category: Travel Agencies
Premiere Cancun Vacations Sold Misleading Package, no refund Cancún Quintana Roo Other
*Author of original report: False Alarm
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I was sold a package for cancun/orlando/costa rica in April. I booked the package and started to research the resort and every detail about the resort was falsified by JP Batka. I called customer service to cancel the booking and request a refund and was told that everything was sold non-refundable and it was my fault for accepting the terms and conditions when I made the purchase.
This report was posted on Ripoff Report on 08/25/2016 02:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/premiere-cancun-vacations/cancn-quintana-roo-other-77500/premiere-cancun-vacations-sold-misleading-package-no-refund-cancn-quintana-roo-other-1324606. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
False Alarm
AUTHOR: - ()
SUBMITTED: Friday, September 23, 2016
Apparently I had bought my package from a third party seller that gave me false information. After talking to a manager of customer service from premiere, I was offered accomodations that were what I had originally been sold from the third party seller but since I had already made alternative arrangements, I opted for a refund and was granted an exception. I have received this money back on my credit card and I'm satisfied with the company now.
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