• Report: #1083114

Complaint Review: Premium Astrology

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  • Submitted: Mon, September 09, 2013
  • Updated: Mon, September 09, 2013

  • Reported By: Mel — Kansas City Missouri
Premium Astrology
848 N. Rainbow BLVD Suite#3675 Las Vegas, Nevada USA

Premium Astrology Bogus Astrology Chart claim Las Vegas Nevada

*Consumer Suggestion: I Completely agree, this is not an accurate astrology reading

*UPDATE Employee: 100% Refund Guarantee

*Author of original report: Update

*Author of original report: Thanks

*Author of original report: Yes

*General Comment: Hobby...

*Consumer Comment: FYI

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I had an astrology chart done by a "Barbara@astro-report.com" for $69.95.

I was first given a teaser "free report" that I really needed to trust this "Barbara" and I had to act now as I was in a 118 day window. I didn't buy this urgency, but I foolishly "trusted" I would get an accurate chart reading.

When I got the chart it was bogus with alot of errors. (It didn't have my "Ascendant" as it is called in astrology and the whole chart was some made up crapshoot based on only some of my personal information. "Barbara" didn't ask the state I was born in, only my city, which makes it impossible to make the chart accurate. It only asked for "North America".

So the info is fabricated on half-baked info, when I was promised accuracy. (The urgency was I needed to play the lottery on such and such a date. I've never played the lottery in my life and totally despise the thing.)

I understand astrology, so I know this chart is bogus, again with some info mixed with disinfo. This hardly makes the chart accurate. And I doubt any "Barbara" ever touched the chart.


This report was posted on Ripoff Report on 09/09/2013 08:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Premium-Astrology/Las-Vegas-Nevada-89107/Premium-Astrology-Bogus-Astrology-Chart-claim-Las-Vegas-Nevada-1083114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

I Completely agree, this is not an accurate astrology reading

AUTHOR: Lina Chang - ()

I am in no means of an astrology expert, but calculations of my planets/the house they are in/and the aspects are things of a fact and can not change based on your birthday! I have done astrological readings in the past and from a trustworthy,reputable website called astro.com. I foolishly decided to trust this "barbara" astrologer we all speak of based on a web advertisement. I found it peculiar and untrustworthy on how the website was set up for this "Barbara" astrologer. I did not really trust the "testimonials" posted on her websites, and when requesting for a report, they did not even ask you or put in a slot for what state you were born in! I completley agree with the lady who first stated that in her complaint above. Astrology is meant to be accurate and how would an astrologer even be able to gain accurate information if the website does not even contain a slot for the state you were born in, especially for a 69.95$ report. The "claims" on the website stated that this Barbara astrologer appeared on TV and gave completley accurate readings but I could not even find a trace of this fictional Barbara astrologer online. Once I did receive my astrology report, almost all of my stationary planets and house signs were completley wrong. For an example, for a fact, my moon sign is in sagittarius in the fourth house. Major signs like the sun, moon, and ascendant are things that a 69.95$ report should not make errors over. If I paid 69.95$ I would have at least expected my planet/house/aspect labels to be ACCURATE. Even while I was reading the report, I also found that there were entire phrases/long paragraphs that were completley copy and pasted/ repeated over and over again in some areas. Based on a small explanation of my financial situation in the coming year, I found it completley absurd over how they used the same words and explanations over two times in my report. I found the readings to be extremley dissapointing and the fact that most of the readings and explanations were done based on the signs of my planets/houses which were COMPLETLEY wrong, I can not even trust a word of this astrological report. And what is even more amusing is that the first person above who filed the complaint report also talked about this "LOTTERY" situation where she could gain a large sum of money. I found it quite ironic and untrustworthy again in my report where Barbara was ushering me to play the lottery as I could make a big win in the future..I feel like this is something that is mentioned in every report that is requested...Thank you so much for the first person who filed this non sense. I have already sent in an email to this "Barbara" astrologer and to the person who responded about the full refund. 

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#2 UPDATE Employee

100% Refund Guarantee

AUTHOR: Deborah H PA - ()

Hi there!

My name is Deborah from Norah’s Customer Care Team. Thank you for voicing your concerns. I want to assure you that I am here to answer any and all of your questions. Feel free to email me personally at Deborah@premiumastrology.com. Now, I understand your uncertainty and would like to point out how our teachings work.

Of course some of the information may appear generalized but as a Professional Clairvoyant, our experts are pointing out teachings and affirmations that are used by professional astrologers around the world. They then look deeper into the client and focuses on your individual Transit Period. The objective is to help each individual pursue and find their ‘True Self’. Our introspective approach allows our experts to focus on aspects unique to people from across the globe. Please contact me with any questions and I will get back to you as soon as possible.

We certainly do abide by our refund policy and are quick to refund any customer who is not 100% thrilled with our expert's findings.

I do apologize for any inconvenience and welcome anyone to get in touch with me personally again at Deborah@premiumastrology.com

Thank you!

Deborah H.
Client Care Assistant
Premium Astrology

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#3 Author of original report

Update

AUTHOR: Mel - ()

   I sent 4 emails to Premium Astrology and 3 emails to the fictitious "Barabara" requesting a full refund.

   The 4 emails to Premium Astrology were sent 9-09-13 and 9-10-13 (three of these I just kept forwarding to make sure they got the refund request for $69.95 full refund. I gave 48 hours for a response.

I then sent a request to PayPal on 9-10-13 using their Resolution site to ask the company for a refund.

This morning, 9-11-13 (go figure; 9/11?) I was notified that "A4U" had agreed to the full refund.

   It pays to fight for your rights. PayPal has a 45 day window to ask for their help on this type of thing.  

I then typed in https://Barbara@astro-center.com (and was warned [Startpage browse]r, that this could be a

trick to get me directed to the astro-center.com site).

   I then used Internet Explorer and got "no such address".

   To top it all off I used a phony character, "Jeff" and phony birthday, and requested the "free chart" reading, using the email on this site (mail.com)

And guess who responds? "Barbara".

   This is how the game is played for those who are interested.

   One more point of interest: My PayPal account refund noted:" Non-U.S." refund. Their account isn't even

in the U.S. (It did state in their Privacy Policy that court litigation only had jurisdiction in Alberta, Canada.

   Anything to attempt to believe we can't fight this "except in Canada".

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#4 Author of original report

Thanks

AUTHOR: Mel - ()

Thanks for taking the time to reach out and care.

You are very much appreciated!

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#5 Author of original report

Yes

AUTHOR: Mel - ()

I agree.

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#6 General Comment

Hobby...

AUTHOR: Tyg - ()

 Astrology is a nice little hobby for some, a pasttime for others, and an obsesion with many. Problem is we like to make order out of chaos. Because of this we tend to try and find connections. Sometime where none exist. Astrology is one of those things that can lead us astray. Why? Because of our need for order. A Prime example: Someone does a astrology reading for you and in it they state that you will have "something unfortunate" happen. Even if NOTHING happends, you will try and find a "unfortunate" event and ascribe it to the reading you recieved. Let me be the first to put this out there for you.

Use some common sense. IF these ppl were ANY GOOD, dont you think they would be keeping it all for themselves?? If they could do as they claim, they would be rich and in no need of YOUR money. IF THEY HAD ANY POWER AT ALL THEY WOULDNT NEED THE INTERNET!!!!So in closing, if you choose to believe in Astrology, be my guest. BUT dont be scammed by these ppl online. Do your own charts. You can get a rather exstensive chart kit online. Do your own charts and keep your money in your wallet because these scammers DO NOT DESERVE IT!!!

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#7 Consumer Comment

FYI

AUTHOR: Stacey - ()

 These people are all FAKES and FRAUDS!!! PERIOD!

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