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Report: #1326611

Complaint Review: PREMIUM SEATS USA - Internet

  • Submitted:
  • Updated:
  • Reported By: AGLZ — SAN YSIDRO California USA
  • Author Confirmed What's this?
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  • PREMIUM SEATS USA Internet USA

PREMIUM SEATS USA Terrible customer service, not offering the 200% money back guarantee that initially made comforting on website. webiste Internet

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I made a purchase of 3 tickets this morning for the Lion King in New York City, I chose a wrong date as I'm flying from San Diego and wanted to cancel in a matter of minutes for making purchase. I was charged over $600 worth of tickets and I was told by Andrew my purchase processed within 90 seconds, I had called minutes too late.

What made the website comforting and reliable was that it says 200% money back guarantee, which is an absolute lie. It's terrible how companies can get away with these type of things, now I am stuck with $625 worth of tickets I cannot use.

I really feel devastated, this is mean and greedy from their part. My show is not days away it's weeks away and nobody is helpful in any way.

This report was posted on Ripoff Report on 09/06/2016 12:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/premium-seats-usa/internet/premium-seats-usa-terrible-customer-service-not-offering-the-200-money-back-guarantee-t-1326611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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