Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1164271

Complaint Review: Premium Seats USA - Hollywood Florida

  • Submitted:
  • Updated:
  • Reported By: Paige — Brandon Mississippi
  • Author Not Confirmed What's this?
  • Why?
  • Premium Seats USA 2450 Hollywood Blvd. Ste 502 Hollywood, Florida USA

Premium Seats USA Premium Seats USA falsely advertised and did not follow thorugh with their package deal & notified me after they ran my credit card tying up mu funds for days. Hollywood Florida

*Consumer Comment: The same thing happened to me.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 Premium Seats USA used Ticket Network to broker New Orleans Saints tickets for them. I went on Ticket Network's website & found a package that I liked. I called Ticket Network to verify the package was legitimate due to price and they confirmed that it was. The only stipulation Ticket Network stated was that if we ordered four or more tickets that our seats may not be together (two of us could be sitting together and the other two could be sitting together somewhere else but in the same section). I then purchased four tickets, received a confirmation number via e-mail and my credit card was processed.

I received a phone call from Premium Seats USA the next evening stating that there was a pricing error on the package and they could not honor the package. They had already accepted the offer from Ticket Network and processed my credit card. They did offer to refund my card, however, that ties my card and funds up for days. I stated they needed to honor the deal especially since they ran my credit card & tied that money up, but they refused. I feel as though they falsely advertised this package in order to get me to purchase this package and lure me in to spend more money. They offered to help me find tickets at a higher price, but I refused.

I purchased tickets from Ticket Network not Premium Seats USA and yet Premium Seats USA called to say they would not honor the deal. In essence, Premium Seats USA falsely advertised their product, called to say it was a mistake and they would not honor the package after they accepted the offer from Ticket Network and processed my credit card. They were dishonest in the package they advertised on Ticket Network. They did refund my credit card, however, those refunds can take up to 30 days to process so I'm out four tickets and the money I need to use to purchase other tickets until the refund comes through.

This report was posted on Ripoff Report on 07/23/2014 06:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/premium-seats-usa/hollywood-florida-33020/premium-seats-usa-premium-seats-usa-falsely-advertised-and-did-not-follow-thorugh-with-th-1164271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

The same thing happened to me.

AUTHOR: Shannon Enders - ()

POSTED: Tuesday, September 16, 2014

I bought tickets to a concert. After the money was taken out of the account & I got my email confirmation. I received a phone call from Premium Seats USA saying the price I bought the tickets for was too cheap. They offered my money back or they can use that money towards more expensive tickets. After telling their incompetent sales representative how disappointed & hurt I was, he offered me 10% off my next purchase. After calling back, I asked a couple of incompetent sales representatives about the 200% money back guarantee, they told me I didn't qualify! One of them told me to look up the terms & conditions... But of course they are non-existent (on line, at least). Dealing with their sales team with a issue, is like watching a dog chase it's tale. This company is a scam!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now