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Report: #1340056

Complaint Review: Prestige Cars - Hollywood Florida

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  • Reported By: Upset Buyer — atlanta Georgia USA
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  • Prestige Cars 2324 Hayes St Hollywood , Florida USA

Prestige Cars Prestige Cars of HollywoodPrestige Auto Boutique Inc. ** WORST Car Buying Experience ever! I Got ROBBED! Dishonest HORRIBLE Car dealer reported MULTIPLE Time by other buyers! BUYER BEWARE!! Hollywood Florida

*REBUTTAL Owner of company: NON SENSE

*UPDATE Employee ..inside information: RESPONDING TO A COMPLAINT

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I just bought a toyota prius 2010 from Prestige Cars of Hollywood and got totally SCAMMED & ROBBED. The listing is here:  

Ebay Listing

I've bought a lot of cars over the years for family and myself and this was by far the WORST Auto buying experience ever.  And now I see all the "SCAM ARTIST" warning reports online against Prestige Auto from all their other customers. I'm so mad I didn't research them before I got robbed.

 1. I won the vehicle on ebay. It said in their listing that buyers can pay with paypal so buyers will be protected with paypal insurance. I felt safe so I bid and won and paid the deposit with paypal.  Then afterwards, Alex from pretige auto told me they're keeping my "non refundable" deposit on the car, but I'm not allowed to pay for the car with paypal. They'll only accept cash, wire transfer or bank checks. So basically they'll accept any form of money they can rob you with, but not accept paypal because that would protect against fraud. That was the 1st red flag.

 

2. I told Alex that since I'm in Georgia and they're in Florida I wouldn't be able to see the vehicle, so I asked if me friend in florida could take the car to a mechanic to have it checked out. Alex said if they took it too a mechanic that would Void his 72 hour money back guarantee starting as soon as my friend took it into the shop, so essentially, if I had the car shipped to me there would be zero protection by the time the shippers dropped it off. So like an idiot I agreed to Trust Alex and Not have a mechanic in florida check it before I bought it with wire transfer and had it shipped to me, because I trusted they would give me the money back refund or pay to have anything fixed if there was anything wrong or not described in the listing. Alex said the vehicle was 100% perfect with nothing wrong with it and no damage.  I noticed in on picture a blurry spot on the leather.  When I asked he said there's no damage. So then I asked for more pics. In other pics it revealed the driver's seat leather was all worn and torn up.  So I told him if he guarnateed to replace the leather seat I would buy the car and pay him. He agreed, so I wired him the money.  This is when everything started to go wrong. After he got my money he said it's too expensive to replace the leather so his guy just put some paint on it and it's fine now! He sent me a new picture that looked good, but now it appears it was another vehicle or a blurry photo that you can't see the damage. 

 

3. I had shipping arrive twice to pick up the vehicle and Alex wouldn't release it despite saying he would, so I had to pay extra.  Then Alex finally was available to release the car so shipping came back a third time to get the car.

 

4. Shipping delivered the vehicle to me in Georgia and the car was completely DEAD and wouldn't operate. Shipping said they tried to jump start the car but it was a bad battery.  I had to pay to have my brand new car purchase towed to a mechanic.

 

5. Pep boys said the battery was bad and had to be replace. Expensive on a hybrid. I told Alex and they said of coarse they'd pay for it.  They never did. I paid for it and then Alex changed his mind and said "the listing says SOLD "As-Is" so I'm not paying for it.  It's a factory dealer $330 special hybrid battery for this prius that specific and necessary. Alex refused to reimburse me .

 

6. Upon inspection the car interior was Destroyed. The rear leather seat was torn and the arm rest leather was ripped, filthy interior with scratches and scuffs and stains everywhere, and tons of dents and scratches on the exterior that Alex never told me about. I bought the vehicle for my cousin to drive for Uber, and they refused to approve the vehicle due to all the damage, until I had it all fixed. 

 

7. Alex said "return the car for a refund".  But he said they keep the Deposit, the taxes and fees, and the $500 shipping, plus the new battery and the repairs I had to have done since the vehicle arrive damaged and not as listed. So he wanted me to return the vehicle to him and I'd loose like a thousand dollars in missed work time and repairs and shipping and fees!! 

 

8. After buying the car Alex wanted hundreds of dollars more for undisclosed fees as well he claimed were deposit, then changed to taxes, then changed to misc fees owed.

 

9. Then Alex had the guts to message me threatening that he was going to Negatively Rate me on Ebay if I wrote any negative marks against him, and he says he'll post tons of negative harmful information online about me if I write any negative reviews! 

 

10. After Alex said he would not compensate me for any damages, I told him I'm going to negatively report him, and then he said he'd split the battery with me, but not the towing, repairs, leather, upholstery, or body repairs. 

 

11. Then Alex threatened if I complain again he'll STEAL Back the TITLE and claim it was fraudulently obtained, and he'd reclaim the vehicle in Florida at the title office and make it impossible for me to register the car in Georgia! It was unbelieveable the depth of fraud and threats this company / Alex go to to keep your money! Worst experience Ever!

 

It's my advice DO NOT BUY From them if you don't want this to happen to you. TERRIBLE Unethical crooks. 

 

http://www.ebay.com/usr/prestige***cars?_trksid=p2057872.m2749.l2754

This report was posted on Ripoff Report on 11/27/2016 10:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/prestige-cars/hollywood-florida-33020/prestige-cars-prestige-cars-of-hollywoodprestige-auto-boutique-inc-worst-car-buying-1340056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

NON SENSE

AUTHOR: ALEX - (USA)

POSTED: Tuesday, March 28, 2017

WHAT A NONSENSE!

THIS MOVIE STAR THAT THINKS THAT THE WORLD IS HIS LOL 

WON A CAR ON EBAY WHICH STATED ALL THE TERMS AND CONDITIONS SAYING THAT WE TAKE ONLY DEPOSIT VIA PAYPAL AND THE VEHICLE HAD TO BE PAID BY CERTIFIED FUNDS. FURTHERMORE HE HAD A FRIEND COME DOWN TO PICK UP A VEHICLE AS HE STATED STARTED IT WITH OUT A PROBLEM HAD IT FOR 2 DAYS BROUGHT IT BACK TOOK IT TO THEIR MECHANIC TO CHECK IT OUT. NOTICE HOW HIS OWN MECHANIC APPROVED OF THE VEHICLE. HE THAN HIRED A SHIPPING COMPANY THAT WANTED TO PICK THE CAR AT 5AM AND I EVEN THEN MADE SURE I WILL LEAVE THE KEY FROM THE CAR IN THE LOCK BOX FOR THE DRIVER SO HE COULD PICK IT UP. WELL THE DRIVER HAD NO IDEA HOW TO START THE CAR HE COULDNT REALIZE THAT YOU WOULD HAVE TO PUT THE KEY IN AND PRESS THE START BUTTON ON A SMART CAR SO HE CAME BACK WHEN WE OPENED AND I SHOWED HIM HOW TO START THE CAR... SOME HOW DOWN THE LINE A BATTERRY DIED ON A CAR THAT WAS PURCHASED THOUSANDS OF DOLLARS BELLOW THE WHOLESALE VALUE BIG DEA USEAD CAR WITH 100K ON IT WOW REALLY IM RESPOSIBLE FOR THAT? SO THIS 'ACTOR' STARTED TELLING ME HOW HE PLAYS IN THE MOVIES ON HBO AND WILL BRING MY BUSINESS DOWN IF I DONT GIVE HIM $100 FOR THE BATTERY THAT WOULD COST US LIKE $35 THEN HE STARTED TELLING US IF WE DONT GIVE HIM MONEY FOR A SCRATCH THAT HIS DRIVR MADE HE WILL LEAVE US A NEGATIVE FEEDBACK AND HE DID BUT AS SOON AS EBAY SAW THAT HE WAS BLACKMAILING US ON EMAILS THEY TOOK THAT FEEDBACK RIGHT OUT. SO NOW HE WROTE COMPLAINT ON HERE HE IS PROBOBLY ON CRACK MOVIE STAR WHO BOUGHT THE CAR FOR UBER WHAT MOVIE STAR WANTS TO DRIVE UBER? LOL WOW SOME PEOPLE JUST NEVER GET ENOUGH OF... 

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#1 UPDATE Employee ..inside information

RESPONDING TO A COMPLAINT

AUTHOR: chillerxo - (USA)

POSTED: Monday, November 28, 2016

THIS MEMEBER WHO HAD PURCHASED THE VEHICLE FROM US HAD HIS FRIEND COME TO CHECK OUT THE VEHICLE IN PERSON. AFTER HIS FRIEND TOOK ADDITIONAL PICTURES OF THE VEHICLE CUSTOMER WAS SATISFIED AND DECIEDED TO PROCEED WITH THE PURCHASE BY SHIPPING THE VEHICLE BY HIS OWN TRUCKING COMANY WHO HE HAD HIRED WHICH TOOK THEM 3 WEEKS TO PICK UP THE CAR AND WE DIDNT CHARGE HIM FOR STORAGE JUST TO BE NICE TO HIM. AFTER HE GOT THE CAR SOMEHOW THE BATTERY GOT DRAINED POSSIBLY BY TRUCKER LEAVING LIGHTS ON INSIDE THE CAR OR MAYBE IT WAS JUST TIME TO GO BUT THE BATTERY HAD NEVER GAVE US A PROBLEM. IN ANY CASE THE BATTERY COST IS $65 WHICH WE HAD NO PROBLEMS SETTLING IT WITH THE CUSTOMER BUT THE CUSTOMER WANTED $330 OR ELSE HE WAS TREATENING US CURSING US OUT ALL OF THAT WE HAVE IN EMAILS FROM HIM BUT CANT PUT ON HERE BECAUSE OUR WHOLE POST WILL BE TAKEN DOWN FOR SUCH A LANGUAGE THAT HE USED HERE IS ONE OF HIS DIRECT EMAILS TO US:

danienewma-45:

I haven't noticed any additional damage beyond all that I discovered when I received the vehicle. So if you want you can PayPal the $330.24 to me at ebay3002@yahoo.com and we'll call it even
I have over a million fans on social media and publicist. If you don't PayPal me the $330 within 24 hours I'm publicizing everything on every car site and Google search so it's the 1st thing everyone will see about you and your company on eBay and Google search yelp and all others
 
AFTER WE DID NOT AGREE TO GIVE OUT MONEY HIS SECOND EMAIL AS FOLLOWS
 
This is my last mother fU***N message you've wasted so much of my fU***N time  Either pay me the $295 PayPal right now and you have guaranteed in writing here I will not post anything negative in writing about you....or don't Send me the $295 and I swear to God every single new customer you get will see all my factual horrible experience on every site. Up to you. DO NOT WASTE MY TIME WITH ONE MORE FU***n MESSAGE! SEND THE MONEY OR I'm blowing up every online site with these horrible facts. Done
 

SO REALLY THIS BUYER DOES NOT CARE ABOUT OTHER BUYERS ALL HE CARES IS ABOUT HIS MONEY BTW HE PLAYS WALKING DEAD ON SHOWTIME I THINK AND HE THINKS THAT HE IS A BIG CHEESE AND REALLY DOES NOT CARE ABOUT OTHERS ALL HE CARES IS ABOUT GETTING HIS MONEY TO WHICH HE GOT REJECTED AND NOW BEING PISSED OFF BY TRYING TO HURT MY REPUTATION OVER A BATTERY THAT WENT BAD! WHAT A CLOWN! SO GOOD LUCK WITH THAT SIR!

JUST HOPING REAL PEOPLE WILL NOT TAKE THIS SERIOUSLY IT WAS A DEAD BATTERY NOT A DEAD CAR THAT HE BOUGHT COULD HAVE HAPPENNED TO ANYONE AND WE WERE WILLING TO PAY FOR THE BATTERY BUT NOT $330 OR $295

BY THE WAY OUR LISTING DOESNT SAY THAT YOU CAN PAY BY PAYPAL IT SAYS THAT YOU CAN LEAVE A DEPOSIT VIA PAYPAL I GUESS FOR SOME PEOPLE ITS NOT MEANT TO UNDERSTAND...

tHANK YOU!

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