- Report: #921164
Complaint Review: prestige payment service
| prestige payment service 913 ne. kelly ave. suite#268, gresham Oregon
4000 CORAL RIDGE DR, Florida United States of America |
|
prestige payment service national payment service WE CAN SAVE YOU HUNDEREDS ( NOT) 4000 CORAL RIDGE DR, Florida
*UPDATE Employee: Please contact us to resolve
*Author of original report: say anything to get a signiture
*UPDATE Employee: Inaccurate Representation
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i was asked to sigh a 48 month contract at 228.00 a month, for there machines, i though thats kinda high but if i'm saving 250.00 per month, so i'm still saving money, so ok.
And most importantly they said it would connect with quickbooks, my computer i use.
once i got it all hooked up, and it did'nt connect i called the help line, they said it would not ever connect, i said than cancelle my service.
The following day a man calls me and tells me to run the c/c sales as cash, which messes up my reports but i said i'll try it.
So i used the're service for a month and when i got my bill, based on 12000.00 in sales it cost me 100.00 more than my last provider charged me for 13000.00 in sales, so called and complained and cancelled my service.
The next day a man named Tony calls me and tells the reason it was so high is because 75% of my sales were keyed in by hand and i said i know thats what i told the lady who sold me the service,( i sell alot to out of town customers), he said he'd try to switch stuff around and save a little more money, i said ok.
Two days later i received a bill for the leased machines for 228.00, so they not only did't save me money, it's costing me 350.00 dollars per month,more than my last provider.
So they say i have to still pay the lease for 48 months, maybe it's just me but if they don't honor this contract why should i.
This report was posted on Ripoff Report on 08/01/2012 07:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/prestige-payment-service/4000-CORAL-RIDGE-DR-Florida-33065/prestige-payment-service-national-payment-service-WE-CAN-SAVE-YOU-HUNDEREDS-NOT-4000-921164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Please contact us to resolve
AUTHOR: M harris - (U.S.A.)
SUBMITTED: Thursday, August 30, 2012
#2 Author of original report
say anything to get a signiture
AUTHOR: PT - (United States of America)
SUBMITTED: Wednesday, August 29, 2012
when you hear the words non cancellable contract, RUN because it only means you have hold up your end of the contract, not them. they have no responsability to hold up there end of the contract. and you will get screwed just like i have !
word to the wise. prestige is out for your money and thats all they want, doesn't matter how they get it !!!!!
#3 UPDATE Employee
Inaccurate Representation
AUTHOR: M harris - (U.S.A.)
SUBMITTED: Wednesday, August 29, 2012
We apologized for any miscommunication and got him to our company's sales manager to resolve the issue. The merchant was presented a few options to try and resolve the issue but on 8/1/2012 we were told by the sales manager the merchant still wanted to cancel service with us. He instructed us to close the processing portion of the contract as the merchant had requested.
The merchant was advised that as he did sign a non-cancellable lease he would need to retain the equipment until his 48 months was up so he could return it without penalty. His processing account was closed by First Data on 8/2/2012. If the merchant would like to continue to work on a resolution we are more than willing. It was our impression that this issue was resolved, until seeing this complaint.

