• Report: #967513

Complaint Review: priceline .com

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  • Submitted: Sat, November 10, 2012
  • Updated: Sat, November 10, 2012

  • Reported By: james — senoia Georgia United States of America
priceline .com
Internet United States of America

priceline .com PRICELINE ISSUED A CREDIT THEN REFUSED TO HONOR. Internet

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I PURCHASED A TICKETT FROM PRICELINE.COM FOR MY FATHER IN LAW TO FLY FROM OHIO TO GA . HE ENDED UP DIAGNOSED WITH LUNG CANCER AND  HAD TO HAVE EMERGENCY SURGERY.  WELL I NOTIFIED AIRTRAN OF THIS AND THEY CANCELLED THE FLIGHT SAYING THEY HAD A 75.00 CANCELLATION FEE. OK. I THEN CALLED PRICELINE AND EXPLAINED TO THEM THE CIRCUMSTANCES .   BEING FULLY AWARE OF POLICIES AND PROCEDURES. THE MAN  at priceline offered me a credit of 100.00 saying i could use it for any future flights and sent a confirmation email stateing such so 217.00 for the original. 75.00 airtran cancell fee.35.00 priceline fees the difference was issued as credit.

well my father in law is getting worse so i offered to go  to ohio to care for him . contactednpriceline.com only to be told my father in law could only fly useing the credit. i stated in original request he was not allowed to fly because of the lung cancer . now i paid for the tickett, my credit card, my email address ,everything except the passengers name is mine ,they refused to honor their original agreement .i would not ever . ever again reccommend priceline.com to anyone. they are the worst company ever. two faced liars, 

This report was posted on Ripoff Report on 11/10/2012 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/priceline-com/internet/priceline-com-PRICELINE-ISSUED-A-CREDIT-THEN-REFUSED-TO-HONOR-Internet-967513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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