- Report: #701797
Report - Rebuttal - Arbitrate
Complaint Review: priceline.com
priceline.comcharlotte, North Carolina United States of America
priceline.com THEY WILL CHARGE YOU AND NOT REFUND YOU! charlotte, North Carolina
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I spoke w/ a rep there who kept repeating the policy as if I hadn't heard it the first 5 times. I was even transferred to customer relations, who stated the policy yet again. I am familiar w/ the policy. I did not authorize a charge to my card. Not only that, I never entered my credit card info for this reservation.
They automatically charged the same credit card that I used for my hotel. I made the reservation only a few hours before I noticed I had been charged and I called in right away. The reservation is for the 16th and today is the 2nd. Why can't they refund me? It's not like the rental car company or them would be losing money, they have tons of time to re-book. Still, I have no refund and have not even received services. I am def going to dispute this one w/ my bank!
This report was posted on Ripoff Report on 03/02/2011 01:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/pricelinecom/charlotte-North-Carolina-/pricelinecom-THEY-WILL-CHARGE-YOU-AND-NOT-REFUND-YOU-charlotte-North-Carolina-701797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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