- Report: #1005518
Report - Rebuttal - Arbitrate
Complaint Review: priceline.com
priceline.com Refused to change hotel 3 hours after booking vacation. Against policy, nonchangeable, nonrefundable- NONSENSE Internet
On Jan 29, 2013, at 11:26 AM, "Customer Service" <firstname.lastname@example.org> wrote:
> Dear Alicia,
> Thank you for taking the time to send us an e-mail regarding your vacation package reservation booked for a trip to San Juan. Our records indicate that you have already spoken with a Customer Care Representative and have been advised that your reservation is restricted; it is non-changeable, non-refundable, and non-transferable.
You have been advised that you were provided an option to choose the hotel while submitting the request. You have been advised that it is at your descrition to dispute your case with bank.
We apologize for any inconvenience caused to you.
Customer Service Specialist
This report was posted on Ripoff Report on 01/29/2013 12:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/pricelinecom/internet/pricelinecom-Refused-to-change-hotel-3-hours-after-booking-vacation-Against-policy-non-1005518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.