- Report: #1145037
Report - Rebuttal - Arbitrate
Complaint Review: Primary Shippers
Primary Shippers9755 Dogwood Rd #270 Roswell, Georgia USA
Primary Shippers, Russell Berg Credit Card Laundering, Wire Transfer Fraud Roswell Georgia
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This is a credit card fraud money laundering scheme. Do not use Primary Shippers of Roswell, GA, formerly of Bakersfield, CA. (They appear in an earlier rip off report with shippers misspelled as "shipppers".) My company was contacted about buying approximately $8,000 of product for shipment to an address in Belgium. The buyer asked for a quote from their favored shipping company, Primary Shippers, based in Bakersfield CA. We got a quote from them without difficulty ($5,300) and quoted the total $13,300 to the customer, Russell Berg and his assistant Justin Joiner. (I now believe these were just names off the stolen credit cards.)
The customer asked to pay by credit card which is unusual for us, and since it was an international purchase, the initial decline or two did not raise suspicion. However, once a card was run successfully, we tried to contact the shipping company to arrange for pick-up and their number was disconnected. I asked our shipping department to contact one of our known shipping companies for a back-up quote. When I informed the customer we had done so, I received a quick response that they would not accept product shipped by any other company because they had bad experiences with others. It was at this point I did a web search for reviews of Primary Shippers. The only applicable result was a previous rip-off report that described almost the exact same scenario.
Predictably, when we did contact Primary Shippers, they insisted on a wire transfer to a Bank of America account based in Georgia. By that time, the website for Primary Shipping had changed its address to indicate they were in an office park in GA, not Bakersfield, CA as the site had indicated just an hour earlier.
I reported the activity to BoA. They confirmed there was suspicious activity and went about their internal process. I also contacted the Secret Service who suspected that this was a variant of the "Nigerian Scams" where someone will send you millions of dollars if you'll just send them a few thousand first. The difference in this case was the customer asked for a specific product that would not be well understood outside the industry and the destination was an applicable construction site. By paying for the product up front (even though it was a credit card), our guard was down. Fortunately, we typically don't conduct business this way and we figured it out.
The combination of requiring a specific shipper but asking us to wrap both our quote and the shipper's quote into one invoice and then pay the shipper separately was enough for us to catch on. It seems obvious now, but in the daily business of producing and shipping, it might work with some regularity.
This report was posted on Ripoff Report on 05/08/2014 09:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Primary-Shippers/Roswell-Georgia-30075/Primary-Shippers-Russell-Berg-Credit-Card-Laundering-Wire-Transfer-Fraud-Roswell-Georgi-1145037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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