worn
  • Report: #983487

Complaint Review: Primotronix

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, December 17, 2012
  • Updated: Mon, December 17, 2012

  • Reported By: Mark An — Montpelier Vermont United States of America
Primotronix
Internet, Connecticut United States of America

Primotronix Terrible service, failure to meet promises, RIP-OFF Internet, Connecticut

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Ordered a Canon 18-135 lens ($289), professional filter set ($249), set of four magnifying filters.  Received broken lens (internal elements out of alignment, regular pictures had fish eye effect on upper corners and left edge focus distortion).  Did not receive any filters.  Received wrong magnifying set.

Contacted firm via phone on 12/3, 12,13,14, and 15,  Contacted by email 12/14, 15, 16.  When I talked to phone reps (after minimun of 30 min hold) the first thing they wanted to do was transfer me before they even knew the problem (and minimum additional 15 min wait).  Ultimately, every rep promised to credit me for the missing parts and to send me an RMA/Shipping label for lens replacement.  Not one promise has been kept.  No credit. No return authorization... and over 5 hours on the phone.

The low prices are not worth the problems...  These people are verging on fradulent activities.


This report was posted on Ripoff Report on 12/17/2012 05:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Primotronix/Internet-Connecticut-/Primotronix-Terrible-service-failure-to-meet-promises-RIP-OFF-Internet-Connecticut-983487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Primotronix

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory