- Report: #1132254
Report - Rebuttal - Arbitrate
Complaint Review: Print Buys
Print Buys31735 Riverside Drive, Suite C-382 Lake Elsinore, CA 92530, California USA
Print Buys Suzie Jebrail On Nov 5th, 2013, I paid $305.50 for 10,000 post card promoting our Toys For Tots event on Dec 11, 2013. I canceled on Dec 2, 2013 Lake Elsinore, California 92530
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email@example.com I cancelled on December 2, 2013, after waiting 4 weeks and the Toys For Tots event only 1 week away, (December 10, 2013) There would be no time to distribute 10,000 post cards. I have emailed Suzie and Print Buys numerous times. The phone number on their website is disconnected.
December 2, 2013 Suzie Jebrail writes,
Your job was shipping, but I canceled it as you requested. Your refund will come by check within 1-10 business days. Yes, it is a shame it was canceled and the timing. Normally I cannot issue any refund regardless of customer deadline. The job was printed 2 times and there was 3.5 hours of graphic design contributed, a loss of over $500 for me. I am trying to get it approved so that I can get a credit back to my account to cover the losses.
Marketing Design Consultant
31735 Riverside Drive, Suite C-382
This report was posted on Ripoff Report on 03/20/2014 03:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Print-Buys/Lake-Elsinore-CA-92530-California-CA-92530/Print-Buys-Suzie-Jebrail-On-Nov-5th-2013-I-paid-30550-for-10000-post-card-promoting-1132254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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