- Report: #821239
Report - Rebuttal - Arbitrate
Complaint Review: printerpix
printerpixInternet United States of America
printerpix Unwilling to acknowledge serious quality issue, Internet
*Author of original report: Solution finally reached
*UPDATE Employee: Printerpix rep would like to help
The settings on the industrial printer for the second batch were obviously faulty. The calendar consists in a series of 12 portraits and the contrast is so unnatural that the models' features cannot be distinguished in most of them. The eyes are just black circles.
The second batch of calendars is unusable and has no commercial value. Anyway, I have sent three e-mails to report the problem and all three have been ignored. I have each time received the automated e-mail of acknowledgement but none have been actioned.
The level of aftersale service as so far been non existent. Worth keeping in mind! Printerpix is all good when the going gets good, but don't expect any help in case of a problem... Very disappointing.
This report was posted on Ripoff Report on 01/11/2012 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/printerpix/internet/printerpix-Unwilling-to-acknowledge-serious-quality-issue-Internet-821239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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