- Report: #701454
Report - Rebuttal - Arbitrate
Complaint Review: printroom.com
printroom.comSanta Clara, California United States of America
printroom.com Let down Santa Clara, California
*General Comment: still a problem
*Author of original report: Good news?
*Author of original report: Help stop them
*Consumer Comment: let down as well
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In January I ordered enough prints to get a $222.00 profit check in Feb. On Feb. 23, when no check arrived I called and left a message at printroom. Printroom's message says you will get a return call in 1 business day. After 3 calls and no return calls I got a reply to an email that said my profit check had NOT been mailed and ensuring me that the sender was working with accounting and my profit check would be mailed.
Four days later, still no check, I call and actually get through to a person. I told him my story and expressed my concerns. He seemed irritated and I told him so. I then asked him point blank "is printroom ok? Are you going out of business or what?". His reply was "No, no we intend to stay in business..." Hardly re-assuring.
So today I find this site and find out, from a previous poster to this site, that the email I received from printroom is the exact same one they sent to him. I couldn't recommend anyone sign up and pay for thier service after this.
This report was posted on Ripoff Report on 03/01/2011 05:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/printroomcom/Santa-Clara-California-/printroomcom-Let-down-Santa-Clara-California-701454. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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