- Report: #1126791
Report - Rebuttal - Arbitrate
Complaint Review: Pristine Chapel Lakeside
Pristine Chapel Lakeside7541 Mt Zion Blvd, Jonesboro, GA 30236 Jonesboro, Georgia USA
Pristine Chapel Lakeside Alice JohnstonCharles Johnston Exploiting and Taking Advantage of Customers and the Community Jonesboro Georgia
*Author of original report: References Don't Add Up and Poor Customer Service
*Author of original report: Customers Satisfaction Should Come First
*REBUTTAL Owner of company: Rebuttal
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I signed a contract with Pristine Chapel on 8/28/13 for wedding services. I was told by a company representative, Brandon McGriff, that deposits were refundable. After researching further, I realized that the company strategically placed themselves in a predominatly African American community in which most of there customers are African American and the services are extremely overpriced. After deciding that I did not want to support this business, I canceled my contract and was refused a refund. I filed a complaint with the Better Business Burea and the owner, Alice Johnston, lied and said she attempted to resolve the issue. I have emailed, called, and faxed the company several times. I recieved emails back from my email server stating that my emails were identified as spam. I was promised a refund and all I want is a refund, however the company is too busy over charging and exploiting the population in the community in which they serve.
This report was posted on Ripoff Report on 02/26/2014 04:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pristine-Chapel-Lakeside/Jonesboro-Georgia-30236/Pristine-Chapel-Lakeside-Alice-JohnstonCharles-Johnston-Exploiting-and-Taking-Advantage-o-1126791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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