• Report: #526627

Complaint Review: privacymatters123

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  • Submitted: Fri, November 20, 2009
  • Updated: Fri, November 20, 2009

  • Reported By: Shane J — Bailey Colorado United States of America
privacymatters123
Internet United States of America

privacymatters123 Debited money from our account without authorization, reportedly for a membership fee. Internet

*Consumer Comment: So

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There was a debit from account for $24.95 supposedly for a membership fee. We never signed up for ANY membership and when I called and got a "customer service" agent on the phone.


I was adament about not having any kind of membership. The girl told me that they were sorry and they would cancel the membership and refund the money in 1-2 business days.


After 10 days of no refund and a long drawn out dispute with my bank regarding charges, I e-mailed them and threatened to cal the BBB. I immediately got a response stating that there would be a refund in the next 2 BILLING cycles on our bank account!!! Come on!! These people are a SCAM!!! Funny thing was, they referenced my wife as her maiden nmae. We've been married five years!! BE CAREFUL  


 


This report was posted on Ripoff Report on 11/20/2009 07:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/privacymatters123/internet/privacymatters123-Debited-money-from-our-account-without-authorization-reportedly-for-a-526627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

So

AUTHOR: Susan - (USA)

Because they used your wifes maiden name, I would ask her what she did online using her maiden name.


PrivacyMatters is a valid company and doesnt just randomly pick people to bill. 


My guess is you cant cancel your wifes account becuse you don't sound like a woman. 

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