- Report: #1082057
Report - Rebuttal - Arbitrate
Complaint Review: Prodermagenix
Prodermagenix244 5th Ave. #1814, New York, NY 10001 Cochran, Georgia USA
Prodermagenix billed, never received product, they refuse to refund! Internet
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So signed up for free trail of prodermagenix anti-wrinkle serum through a 'coupon' and 'freebies' site via facebook (freeflys.com) - ordered Aug. 11 and after NOT receiving product and only having 2 days left of trial, I called to cancel and requested refund which the woman (poor English - difficult to understand) declined stating she will simply extend the trial 2 weeks and blamed it on the postal service. I called 1 week later AGAIN to cancel and get a refund which I AGAIN got woman (poor English - hard to understand - sounded just like the first girl) blamed the postal service and refused refund again telling me to allow more time. Now I'm out to share this experience as this is getting out of hand. BUYERS BEWARE. If you are reading this I'm sorry - it's probably too late! DONT BUY - not even the trial!
This report was posted on Ripoff Report on 09/05/2013 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Prodermagenix/Cochran-Georgia-31014/Prodermagenix-billed-never-received-product-they-refuse-to-refund-Internet-1082057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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