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Report: #1307907

Complaint Review: Professional Fitness - randolph Massachusetts

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  • Reported By: charnley — braintree Massachusetts USA
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  • Professional Fitness 50 warren st randolph, Massachusetts USA

Professional Fitness out of control/disorganized randolph Massachusetts

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In Januray 2016, I signed a one year Agreement with Professional Fitness and i paid for first and last month. Before i signed the contract i asked the person if i can cancel anytime, which he did say yes. Due to my medical condition i decided to cancel the account in January 28th. I spoke with with the person that i had help me open the membership, and he told me that he would sent me a text through my cell phone regarding how to cancel, which he never did. Therfore, i decided to cancel the credit card that i had in filed so they could stop taking money from my account. Since then they keep sending me statement every month. I tried to contact customer service a several times to see if they can help me. The person that i spoke too wanted me to pay all the amount of money they had charged me which i only worked with a trainer for only three weeks towards the month of January. I had send a letter to the same address that usually send me the statement. Nothing had resolved and they're still charging me. Right now we are on May 2016 I received a statement of $1005.00. 

This report was posted on Ripoff Report on 05/26/2016 12:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/professional-fitness/randolph-massachusetts-02368/professional-fitness-out-of-controldisorganized-randolph-massachusetts-1307907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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