- Report: #989376
Report - Rebuttal - Arbitrate
Complaint Review: proflowers
proflowers4840 Eastgate Mall San Diego, California United States of America
proflowers Flowers can be called weeds .. true .. but when given to a loved one, someone you deeply care for, it becomes an emotion, which is precious and should be handled as such . San Diego, California
*UPDATE Employee: We're sorry we let you down
Surprise No 2.. you get an e-mail of $15 refund .. To which a reply is sent that it was not requested and that they should follow up on their promise...Surprise No. 3 .. I get another e-mail where they are saying sorry for the inconvenience, we have given you $15 + cents in refund and cannot send another complimentary bouquet with apology since the flowers were delivered in a timely manner ??? I have always kept an open mind, giving others benefit of doubt as mistakes and errors are common. This however, is beyond all that and an active efforts from ProFlowers to deny and defeflect wrong doings / mistakes while hoping that the complainant would just get annoyed, tired and leave. The matter is not of the dollar amount they charged, rather the service, denial of mistakes made and simply lies.
I would highly recommend that you should go to Proflowers
ONLY if you want a surprise bundle of errors for which you will pay in dollars
and time .. Dont GO if you want to surprise a loved one
This report was posted on Ripoff Report on 12/31/2012 05:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/proflowers/San-Diego-California-92121/proflowers-Flowers-can-be-called-weeds-true-but-when-given-to-a-loved-one-someone-y-989376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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