- Report: #1133543
Report - Rebuttal - Arbitrate
Complaint Review: Progreen International (Artificial Turf)
Progreen International (Artificial Turf)665 E. 70th Avenue Unit 4 Denver, Colorado USA
Progreen International (Artificial Turf) Andrew Mathis, General Manager Buyer Beware! This company refers unlicensed contractors to install turf incorrectly. Progreen refers unlicensed contractors to install their turf, and can affect your Warranty. Denver Colorado
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December, 2013 I called Progreen International and asked who their installer was for my County. The installer turned out to be an unlicensed contractor who installed the turf incorrectly and destroyed my beautiful arbor in the process.
The Regional General Manager, Andrew Mathis, called to discuss the matter with me. I sent him several pictures of the damage done to my property as well as informing him the turf was installed incorrectly and would not drain. He said he would get back to, yet never did so.
I am now stuck with incorrectly installed turf that will not drain, and has dips and bumps everywhere. This will affect my 8 year warranty since the turf will not last long.
Progreen did not offer to re-install the turf correctly, nor did they offer to pay for the expense of replacing the arbor which amounted to over $1000.00.
This report was posted on Ripoff Report on 03/25/2014 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Progreen-International-Artificial-Turf/Denver-Colorado-80229/Progreen-International-Artificial-Turf-Andrew-Mathis-General-Manager-Buyer-Beware-Thi-1133543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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