• Report: #829109

Complaint Review: Progressive Business Publications

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  • Submitted: Thu, January 26, 2012
  • Updated: Wed, August 22, 2012

  • Reported By: Jennifer — Baltimore Maryland United States of America
Progressive Business Publications
Malvern, Pennsylvania United States of America

Progressive Business Publications Scam Artists Malvern, Pennsylvania

*UPDATE EX-employee responds: The Company Doesn't Care

*UPDATE Employee: Response

*UPDATE Employee: Matt, Matt, Matt

*UPDATE Employee: Response from PBP Customer Service

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Someone called me from a company called International Credit Recovery, who apparently work only on behalf of Progressive Business Publications (which means they are, essentially, the same company, all part of one scam.)  They say you verbally agreed to receive some worthless newsletter and tell you you have an invoice for $300 that needs to be paid immediately.  There are complaints about both companies all over the web.  Don't pay them, tell them you're reporting them to the Better Business Bureau and file a complaint here!

This report was posted on Ripoff Report on 01/26/2012 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Progressive-Business-Publications/Malvern-Pennsylvania-/Progressive-Business-Publications-Scam-Artists-Malvern-Pennsylvania-829109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

The Company Doesn't Care

AUTHOR: anonymous - (United States of America)

Seriously, Matt. I worked at PBP for almost two days. The second day, the manager invited the trainees all in the room. I'm prone to anxiety attacks and felt claustrophobic so I discreetly asked if I could go to the bathroom, he said no. After a few minutes, I knew I couldn't fight it. I apologized to him and told him I was going to have anxiety attack and needed to leave the room for a few minutes to calm myself and get in control. He opened the door and said I was fired.

A company that cares... they don't exist.
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#2 UPDATE Employee

Response

AUTHOR: Matt Jackson - (United States of America)

Anonymous,

We consider our employees to be our most valuable asset.  Were proud of the fact that many have been with us for 5, 10, 15+ years.  We understand we cant please everyone, but employee satisfaction is a high priority.

Our mission every day is to help professionals to their jobs better.  We take pride in that were able to help tens of thousands of companies every year, including virtually the entire Fortune 1000.

If you feel there are any issues, Id encourage you to reach out to me personally. 

Matt Jackson
Customer Service Manager
Progressive Business Publications
610-695-8600 ext 236
mjackson@pbp.com
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#3 UPDATE Employee

Matt, Matt, Matt

AUTHOR: Pbpjoke - (United States of America)

Matt,

You know you are full of it. PBP is a joke, and you know it. They pay their employees minimum wage and hire drug addicts to scam people. I currently work there cause I need the money but currently looking for another job. I work in the Bensalem/ Philly office and it is a joke. They just fired the best manager we had, Dave. They kept two people who are sexually harassing people, Annie clymire and brad Davidson. Annie is a manger who sleeps with the males in the office and tells them to fake sales. Annie has cheated on her husband multiple times and is a lying slut.

I feel bad for any company who deals with pbp. They don't care about the customer or employee. There are no quality measurements In place. They listen to sales once a week, if that. They are a joke of a company and should be shut down.
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#4 UPDATE Employee

Response from PBP Customer Service

AUTHOR: Matt Jackson - (United States of America)

Jennifer,

Im sorry to hear youve had a bad experience with us.  We work hard to ensure that doesnt happen.  I also apologize for the delayed response to your post.

We take quality serious and use very strict quality control measures.   As a result, our sales team is extensively monitored to ensure every order is valid and legitimate.

Our trial subscriptions are free with the right of cancellation.  Many find the newsletters help them do their jobs better.  We understand theyre not for everyone though, and if thats the case, we ask you to write cancel on the invoice and drop it in the mail, no questions asked.

Im more than happy to talk to you directly by either email or phone. If youd like, I can look into this and see if I can help.  Contact me with your name, company, address, and the name of the publication.  Again I apologize for your experience.

Matt Jackson
Customer Service Manager
Progressive Business Publications
610-695-8600 ext 236
mjackson@pbp.com
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