• Report: #1141694

Complaint Review: Progressive Escrow

  • Submitted: Fri, April 25, 2014
  • Updated: Fri, April 25, 2014

  • Reported By: David — Brea California
Progressive Escrow
400 West Lambert, Suite H Brea, California USA

Progressive Escrow | Coldwell Banker Excellence | Alex Horowitz | Scott Brady Progressive Escrow - Coldwell Banker Excellence - Alex Horowitz - Scott Brady Refuse to Pay for Work Completed Brea California

*UPDATE Employee: Coldwell Banker Excellence | Progressive Escrow | | Alex Horowitz | Scott Brady - PAID IN FULL & IN ADVANCE of event

*Author of original report: Interest Owed

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Progressive Escrow of Brea and Coldwell Banker Excellence refuse to pay for services I completed.

Scott Brady and Alex Horowitz, owners of Progressive Escrow help thieves instead of coming to aid of small business owner although they have sold millions of dollars in real estate.

Alex Horowitz and Scott Brady, owners and/or managers of Progressive Escrow and either owners or agents of record for Coldwell Banker Excellence have shown their true, excessively wealthy opinions of those they deem to be in the lower caste.

Coldwell Banker Excellence contacted my company in the fall of 2012. At some point in our negotiations, they turned over communications to Progressive Escrow. Scott Brady and Alex Horowitz hired my company to provide party rental services for one of their lavish parties at one of their multi-million dollar properties in October of 2012. My business is small so I was extremely greatful for the $2,280 I was going to earn.

Everything went smoothly initially with the customer. I followed up with the customer after the event making sure everything went satisfactorily. The customer expressed great satisfaction and had no complaints. I had not been paid yet and asked when I would receive payment. I was informed the check would be mailed within a few days. Great!!!

A couple of weeks go by and no payment. I call the customer back again and am told they thought they paid but they needed to check their records and would follow up with me soon. I hear nothing from them for several more weeks.

This "give and take" goes on for a couple more months until approximately March 2013 when I am told they have paid me and they have bank records to prove their check has been cashed. I inform them I have never received their payment and to please check with their bank to confirm I never deposited their check.

Once again, they customer never follows up with me and I have to keep "tracking them down." I have now come to believe the customer never paid and is giving me the run-around.

The problem is that Alex Horowitz and Scott Brady of Progressive Escrow and Coldwell Banker Excellence either have decided they don't want to pay or they want to help thieves who stole their payment. I worked for them approximately 18 months ago. I have reached out to them more than 20 times since Oct. 2012. I was able to speak to them and their representatives personally on at least eight different occasions and each time, they stated they had already paid but would look into it and get back to me. Shocker, they never "got back to me." I was always professional and courteous and even attempted to make it look like it was my fault and maybe I just lost their payment. Coincedentally, at the same time, there was a theft of several checks from our mailbox from other customers. In my 20+ phone and email messages and to try and give Alex Horozitz and Scott Brady an opportunity to "save face," I hinted that maybe their check was one of those stolen and if they had paid, please just send me a copy of the deposited check so we could clear things up. I was hoping this would prompt them to just pay and be responsible people.

Here's where the situation turns really ugly and I accuse Alex Horowitz and Scott Brady of becoming accomplices to theft. I informed them both that if their check was stolen, to please file a fraud claim with their bank. Unfortunately, check theft is extremely common. All banks have a simple fraud claim process. It is extremely easy for a bank to find out who deposited a check and confirm if I was the one who deposited their check.  The bank does all of the work and if the check was stolen, they refund their customer in full so the customer can then pay me. Progressive Escrow and Coldwell Banker Excellence don't have to do anything except file a simple fraud form.

After multiple requests asking them to provide proof their check was deposited, they finally sent me a copy of their deposited check. The check was not deposited in my accounts! The check is verifiabally stolen! I asked and begged them to please file a fraud claim with their bank. I've informed them I never received their payment and even provided my bank account numbers to them verifying the check was never deposited in my accounts.

Initially, Scott Brady said he would file a fraud claim with his bank. But later that same day, I was instructed to talk to Alex Horowitz. I then called Alex Horowitz. Alex Horowitz refused to file a fraud claim with his bank! He stated his check was cashed and it's not his responsibility to "track down" who took my check. I informed him he would be helping the thieves and harming me and his response was basically that it was too bad for me and he wasn't going to do anything to help me get paid. I repeatedly begged him to please file a fraud claim with his bank and he gave me the equivalent of the middle-finger over the phone. The only problem is, I can't make his bank do anything. Only the bank's customers can file a fraud claim. I contacted the police and they said it is a civil matter and inform Mr. Horowitz to file a bank fraud claim. Alex Horowitz refuses to file a bank fraud claim.

Keep in mind, Alex Horowitz and Scott Brady of Progressive Escrow and Coldwell Banker Excellence never complained about my service and they acknowledged I provided a superior service.

Be aware, if you are contracted to work for Progressive Escrow, Coldwell Banker Excellence, Alex Horowitz or Scott Brady make sure to get paid in full before you spend one minute working for them. There is a highly likely chance based on my experience with them that you are unlikely be paid while they bend over backwards to help criminals. If you are a customer of these horrible people, make sure you get everything in writing before you pay them a penny because you will probably end up in court with them.

You have been warned, Alex Horowitz, Scott Brady, Progressive Escrow and Coldwell Banker Excellence have defrauded me and appear to befriend criminals. They are beneath contempt. Work with them at your own risk.

This report was posted on Ripoff Report on 04/25/2014 10:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Progressive-Escrow/Brea-California-92821/Progressive-Escrow-Coldwell-Banker-Excellence-Alex-Horowitz-Scott-Brady-Progressive-1141694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Coldwell Banker Excellence | Progressive Escrow | | Alex Horowitz | Scott Brady - PAID IN FULL & IN ADVANCE of event

AUTHOR: Coldwell Banker Excellence, Director - Customer Experience - ()


Boomer Events provided various rentals for a charity event held during the last 2 weeks in October 2012 for a Halloween Pumpkin Patch Carnival.  The rental cost totaled $2,280.00.  On September 14, 2012, we issued a check in the full amount of $2,280 to Boomer Events and that check was mailed to Boomer Events’ business office listed on its rental contract.  On September 21, 2012, our bank honored the check and it was paid without endorsement on the reverse side of the check.

On or about September 24, 2012, we were told by David Miller, a principal of Boomer Events, that his mail had been stolen and he believed his ex-wife had run off with his business partner and stole the check.  Mr. Miller asked us to go to our bank and file a fraud claim.  We asked Mr. Miller for a copy of a police report or other proof that his wife and business partner did receive this money.  Mr. Miller never provided any proof of his loss.  Nevertheless, we cooperated with Mr. Miller and we did process a fraud request at our bank on or about September 28, 2012, with Mr. Miller’s signature on the bank’s form.  We repeated the process on May 20, 2014, when we were informed by the bank that they had no record of the first request.  The second request was delayed several weeks because it was incorrectly signed by Mr. Miller.  Approximately 4 weeks ago we were notified that our bank received a credit from the institution that cashed the check and that our bank refunded the $2,280 to our account.  We asked Mr. Miller to sign a written release to indemnify us before we reissued another check to him but he refused.  Because he did not get his way soon enough, Mr. Miller became petulant, belligerent, rude and uncooperative (except for signing the bank’s affidavit of fraud).  Mr. Miller refused to cease his wrongful smear campaign in spite of everything we have done to try to help.  In spite of his child-like behavior, on November 4, 2014, we issued payment to Boomer Events of $2,280 and mailed it to their current address at 303 E. “A” Street, #646, Jenks, OK 74037.

The postings on Yelp by Mr. Miller are entirely false, unjustified, malicious and exemplary of everything wrong with the internet.  Anyone can post anything on the internet with impunity because there are no safeguards of any kind and no way to verify the accuracy of the information or even the veracity of the person who writes the review.  For example, we have learned that Mr. Miller does not maintain a physical business location anywhere in California, has no registered dba in Orange County, operates out of Oklahoma under a corporate name that is not legally licensed to do business in California.  His corporation, Boomer Events, was suspended in April of this year and is now listed as dissolved with the California Secretary of State.  For all we know we could have paid Boomer Events twice for the same job, as we have no proof otherwise.  Theft of his business assets, if that occurred, is solely his responsibility.  We did what we were supposed to do:  we paid our bill.  If one of his employees, his ex-wife, or even an unknown criminal stole that money then he should have reported it to the police and handled it.  Instead, he made his problem our problem.  We pay all our bills timely.  We paid every other vendor on that event, and for the past 11 years have paid every vendor at that event, timely.  We underwrite the costs of this event 100% and donate all proceeds to local charities.

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#2 Author of original report

Interest Owed

AUTHOR: David - ()

I also have a signed contract from Progressive Escrow (owned and/or managed by Alex Horowitz and Scott Brady) that stipulates there is a 2% per month interest fee for any unpaid balance after I provided my services. I'm going on the 18th month of non-payment. Do you think Progressive Escrow and company will volunteer this additional amount to me after they aggresively assisted a criminal? Hmmmmm??

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