- Report: #1055946
Report - Rebuttal - Arbitrate
Complaint Review: Prompto Rochester NH
Prompto Rochester NH10 milton rd rochester, New Hampshire USA
Prompto Rochester NH put no oil back in my car and when i told them about it i was told i was lieing! rochester New Hampshire
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I will never go to get my oil done there again. Today I went and had my oil done and i got to the hig way and my car was making a really loud noice... guess what! they put no oil in at all. It didnt even have a drop of oil left in it. so I get on my phone and call them and then they want to say that I lied and that they would never do something like that. and when i started to get mad they told me to drive my car there to show them.... HELLO if u have no oil in ur car ur not going to drive it back to them. so i paid 25$ for them to take everything out and not put everything back rite so there for today on the high way my car could have blown up and I go with out a car becuase they want to say that they would never do something like that... well maybe they should watch what there guys are doing instead of always standing there doing nothing!!!! I talked to the store and 2 higher people and they didnt seem to care at all but for me to get my car to them to show them coz they dont do stuff like that.. well i have never had a problem with my car or oil befor so to me thats not rite and I was leaving there and getting an oil change... does that make sence to anyone?? well i had to pay for the oil change and then get to the high way sit there for an hour to have someone bring me 5 courts of oil to get my car home and now they dont want to say or do anything about it. I called them and every person I talked to likes to hang the phone up! thats not rite eather. So I am just writing this to let everyone know yes they might be cheap but they dont do things rite at all. I would never ever bring my car back there and most of all becuase they have no care in the world that something really bad could have just happen to me my car or my kids!~ and they hang out and say I am a liar! NOT COOL. and they might be fast but thats why because they dont do there jobs rite or they half a*s it to make it look like its fast and u leave and then its ur problem! NEVER again and i dont suggest anyone else go to them because i am sure they will do the same. I asked them to reimburst me for my oil change or the 5 courts of oil i had to buy rite after and they sad thats not our problem and sorry u had a bad day! I was so mad at the way I was treated and talked to by them and they have no understanding on customers and there company messing up... I guess they "dont mess up " is what I was told. they deal with cars all day and thats not something they would do!
thanks I hope this helps some people choices on where to go... promptp NOOO GOOD!!!!!
This report was posted on Ripoff Report on 06/03/2013 10:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Prompto-Rochester-NH/rochester-New-Hampshire-03878/Prompto-Rochester-NH-put-no-oil-back-in-my-car-and-when-i-told-them-about-it-i-was-told-1055946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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