- Report: #1045320
Report - Rebuttal - Arbitrate
Complaint Review: PRONTO INSURANCE/BROWNSVILLE TEXAS
PRONTO INSURANCE/BROWNSVILLE TEXASPO BOX DRAWER 3257 BROWNSVILLE, Texas United States of America
PRONTO INSURANCE/BROWNSVILLE TEXAS ALEX LONGORIA, ADJUSTER HOW INSURANCES GET AWAY WITH NOT PAYING SUCH AS PLACING CLAUSES? BROWNSVILLE, Texas
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There were no injuries. The driver of that car like I said gave the insurance info of the owner of the car. Now pronto does not want to pay because the owner of the car informed him that the car was sold (the day before) to the driver. My thing is (what a coincidence the day before). I had to call the adjuster because no one had bothered to call me. When I called the adjuster Alex Longoria, he immediately stated (your claim is denied) I said, What, wait a minute (What a coincidence that it was sold the day before the accident). He stated we have a clause that states if the car is sold the policy of the individaul is cancelled. IF so, why didnt the driver inform the police officer that the car had been sold to her by her sister-in-law, because the driver did not have a license and had a warrant for arrest.
I was so angry that I stated ok, she sold it to her, where is the bill of sale, he kept quite, then I said (I know what it is, the company does not want to pay claims and that is how they get out of it, with all the clauses). I said to me it sounds like Insurance Fraud.
This report was posted on Ripoff Report on 04/22/2013 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/PRONTO-INSURANCEBROWNSVILLE-TEXAS/BROWNSVILLE-Texas-78523/PRONTO-INSURANCEBROWNSVILLE-TEXAS-ALEX-LONGORIA-ADJUSTER-HOW-INSURANCES-GET-AWAY-WITH-NO-1045320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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